Part-Time - Pullo Center - Event Staff

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Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS The Pullo Family Performing Arts Center is in search of friendly, dedicated and hard-working persons committed to providing excellent customer service in a fun and often fast-paced environment. We are looking for reliable Event Staff with a positive attitude and a willingness to learn and work as an individual or as part of a team.

Job Duties Event staff play a key role in the operations of the Pullo Center and its events. Every event is different, with unique needs. Responsibilities may change based on needs for each event but will always include guest relations and facility operations.

Guest Relations

• Assist volunteer ushers with addressing/answering patron questions and concerns, including ADA concerns.
• Direct traffic/parking as guests arrive for events.
• Scan tickets as patrons enter the venue.
• Collect and store Lost and Found items.

Facility Operations

• Assist with pre/post even cleaning and janitorial tasks including, but not limited to, sweeping/vacuuming, trash removal, spot cleaning, maintaining restrooms during events and doing post-event laundry.
• Serve as Door Guard, directing patrons away from unauthorized areas, organizing orderly lines for guests entering the building/theater, and are responsible for knowing and enforcing building policies.

Interested persons should have the ability to follow direction accurately, work quickly and efficiently and follow policies/procedures, as well as possess exceptional problem-solving and communication skills, and the ability to react to a multitude of situations.

Most roles provide a flexible schedule and may include weekdays, evenings, and weekends. Scheduling is event-driven, and no regularly scheduled hours or shifts are available.

Vacancies will remain open and applications will be reviewed as the need warrants.

BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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