Patient Representative I - Louisville
Cincinnati Children's Hospital Medical Center
Louisville, KYFull-time$17.8–21.51/hrSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Patient Representative I supports patient registration, admission, and scheduling for Western Kentucky Cardiology, assisting patients, families, staff, and external agencies. The role helps resolve customer questions, protects confidential information, completes compliance documentation, and supports revenue-cycle and health-information processes. This full-time position works at various locations around Louisville and requires driving Cincinnati Children's-provided transportation; overnight travel is not required.
Skills & qualifications
Skills
Qualifications
Full job description
Compensation
$18.00 - $18.00 / hourly
Hours Per Week
40
Number Of Positions
1
Job Description
Primary Location
Louisville HI
Department
Western Kentucky Cardiology
Shift
Day (United States of America)
Schedule
Full time
Weekly Hours
40
FTE
1
Employee Status
Regular
*Expected Starting Pay Range
$17.80 - $21.51
*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
This full-time role includes working in various locations around Louisville and requires driving Cincinnati Children's provided transportation. No overnight travel is required.
JOB RESPONSIBILITIES
Safety - Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
HIPAA/Confidentiality - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Revenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
JOB QUALIFICATIONS
High school diploma or equivalent
No directly related experience
Must have a valid KY driver's license
About Us
At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.
Cincinnati Children's is:
Recognized by U.S. News & World Report as atop 10
best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding
Recognized as one of America's Best Large Employers (2025),
America's Best Employers for New Grads (2025)
One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune
Consistently certified as great place to work
A Leading Disability Employeras noted by theNational Organization on Disability
Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)
We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.
Comprehensive job description provided upon request.
Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Place of Work
On-site
Requisition ID
JR226063-8477
How this job compares
Set against the 623 open Patient Registration jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$17.8–21.51/hr
- US median$19–26/hr291 hourly ranges
This range's midpoint, $19.66/hr, is 12% below the US median midpoint ($22/hr) — in the lowest quarter of Patient Registration hourly ranges across the US.
- Openings
- Olive Jobs lists 16 open Patient Registration jobs in Kentucky and 623 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- R1 RCM39 open
- Trinity Health33 open
- Baylor Scott & White Health32 open
- Experience
- Patient Registration postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (323 postings).
- Education
- This posting asks for a high school diploma; 447 of the 623 open Patient Registration jobs (72%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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