Operations Management (Special Projects & Manpower) WAO - 1.5.08.01

Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for an Operations Management (Special Projects & Manpower) at the senior level to support the Operations Management (OM) Division (AFLCMC/WAO/WBO) provides support to both PEOs for the F&AA and WB Directorates under the umbrella of organize, train, and equip, providing a direct link between the Directorates with HQ AFLCMC, HQ AFMC, and installations at Wright Patterson Air Force Base, OH. This support includes administrative functions such as freedom of information act, records management, training, awards and decorations, as well as oversight for Management Information Systems (MIS) and Information Technology (IT), and Automated Data Processing Equipment (ADPE) inventory. Additionally, the division provides direct facility support and human resource management for both Directorates. The division serves as the senior functional for all non-functionally aligned resources owned by both the F&AA and WB Directorates. Responsibilities include, but are not limited to the duties listed below: Coordinate recognition programs across Fighters & Advanced Aircraft, Bombers, and F-35; represent the directorates with functional area organizations; maintain effective customer relationships; assess customer satisfaction; explain organizational policies and procedures; resolve issues; provide management guidance and training; and assist with quarterly, yearly, special trophy, monetary, and honorary recognition nomination packages. Provide instructions and training to staff members and action officers on proper submission and tracking of staff packages in SharePoint and SOCCER; track OM suspense's, eSSS, staff packages, operating instructions, and correspondence; and ensure OM suspense's, including MIS/IT, facilities, resources, training, awards, manpower, safety, and security, are completed within required timeframes. Support special projects, initiatives, and assignments by identifying project needs, initiating milestones and goals, evaluating reports, analyzing facts, conducting research, preparing detailed responses, and supporting electronic file conversion efforts such as scanning old paper files and storing them on electronic media. Perform administrative tasks supporting OM functions, including tracking manning, preparing charts, entering data, integrating information into reports, generating and maintaining requirements, files, forms, and file plans, processing unclassified mail, accessing and handling classified material as required, preparing correspondence, operating office equipment, and assisting with office supply requests and itemized order lists. Assist in managing and tracking Fighters & Advanced Aircraft, Bombers, and F-35 training program activities, including tracking training budget information for the training Government Purchase Card holder, updating and retrieving training information from ETMS and integrated databases, and processing training requirements. Administer the Defense Travel System (DTS) at the organization level and assist the lead Defense Travel Administrator with site-leve