Project Coordinator - Enterprise Content Management Program Manager

NY HELPS No

55-b/c Eligible No

Agency Attorney General, Office of the

Title Project Coordinator - Enterprise Content Management Program Manager

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $111708 to $137590 Annually

Employment Type Full-Time

Appointment Type Temporary

Internship No

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 10 British American Blvd

City Latham

State NY

Zip Code 12110

Duties Description Under the direction of the Deputy Chief Information Officer, NS, the Project Coordinator, NS, will serve as the Enterprise Content Management (ECM) Program Manager and will lead a multi-disciplinary team of Business Analysts, testers, and vendor teams to deliver the ECM program on time and within budget. The Project Coordinator will establish governance, manage vendor performance, and orchestrate bureau engagement to achieve measurable outcomes for the initiative.DUTIES:• Align ECM program with organizational goals. o Document the overall strategy and ensure that all projects within ECM program fit into the broader vision of OAG. o Work closely with senior leadership to understand business priorities and translate these into actionable project plans. • Define procurement requirements in collaboration with stakeholders and draft documents including but not limited to requests for proposals (RFPs) and evaluation criteria. o Prepare the contract documents and work with the Budget and Fiscal Management and Bureau (BFMB) to obtain approval from OSC.• Maintain a holistic view of all the projects under ECM program, ensuring that each one meets its objectives, adheres to timelines, and stays within the budget. • Provide guidance and leadership to the project. o Mentor team members and ensure effective communication across teams and foster collaboration. o Motivate team members, resolve conflicts, and ensure a positive working environment that enhances productivity. • Collaborate with lead stakeholders to engage the active participation of bureau representatives in project activities, such as information architecture requirements, design, testing, content cleanup, migration, and user onboarding.• Manage the overall project budget, ensuring that resources are allocated efficiently and cost overruns are minimized. o Collaborate with BFMB on vendor management. o Review budget burndown with executive sponsors. o Secure additional funding if required. • Act as the primary point of contact for senior stakeholders, executives and clients. o Ensure that stakeholders are regularly informed about project progress, risks, and outcomes. • Assist in evaluating and recommending solutions that meet business needs. • Identify and mitigate risks early. o Find solutions that minimize impact and ensure project continuity. o Escalate issues for awareness and decision making, if needed.• Ensure that all projects meet the organization's quality standards. o Review deliverables, ensure adherence to processes, and maintain consistency across projects. o Collaborate with quality assurance teams to develop appropriate metrics and benchmarks for measuring success. • Manage vendor teams, holding them to the timely and thorough completion of deliverables and adherence to contract terms and OAG standards and policies.• Manage change effectively across projects, ensuring that any adjustments to scope, timelines, or resources are handled with minimal disruption. o Communicate changes to stakeholders and ensure teams are equipped to adapt quickly.• Other duties as assigned.

Minimum Qualifications Nine years of experience in large project/program management, business and IT strategy, budget, procurement and technical delivery with stakeholders. At least two years of experience must be at a managerial level.Substitutions: An associate’s degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.Preferred Qualifications:• Experience managing enterprise projects delivering ECM/records management solutions on Microsoft 365/SharePoint Online GCC, including information architecture, metadata, retention, and eDiscovery.• Experience in state or federal government.• Experience in working with law firms or related (courts, investigations, law enforcement, regulatory agencies).• Experience with large transformative IT projects with many diverse groups of users, complex procurements, broad requirements and sensitive, low-risk tolerance environments.• Current PMP Certification.• Organization Change Management experience/ProSci certification. • Vendor management experience.

Additional Comments Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Bureau

Telephone 518-776-2500

Fax

Email Address [email protected]

Address

Street Office of the Attorney General, Human Resources Managment Bureau

The Capitol

City Albany

State NY

Zip Code 12224

Notes on Applying Please send your cover letter and resume that includes a statement on how you meet the minimum qualifications for the position to [email protected]. Please include Vacancy ID # for prompt routing and review.For more information about the OAG, please visit our website: www.ag.ny.gov.