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Supportive Housing Case Manager Full-Time

Episcopal SeniorLife Communities

Rochester, NYFull-time$24.5/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$24.5/hr
Location
Rochester, NY
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

New York State Driver's License, required

Job overview

The Service Coordinator works with older adults and their supports to identify goals, locate services, and help maintain housing in the Supportive Housing Program. The program serves adults age 55 and older who are homeless or at risk of homelessness, have active Medicaid, and may benefit from service coordination. The role coordinates care, assessments, referrals, documentation, and resident support.

Skills & qualifications

RequiredNice to have

Skills

Care Coordination, nice to haveHealth Assessments, nice to haveCare Planning, nice to haveCommunity Resource Navigation, nice to haveMedicaid Services, requiredIndependent Judgment, nice to haveTeam Collaboration, nice to haveRelationship Building, nice to haveCommunication, nice to haveParticipant Engagement, nice to haveMental Health Diagnosis, nice to haveSubstance Use Disorders, nice to haveWindows OS, requiredElectronic Documents and Email, requiredOrganization, nice to haveLifting 30 Pounds, nice to have

Qualifications

Bachelor's in Social Work or Related Field, nice to haveAssociate Degree With 2 Years Homelessness Experience, nice to haveNew York State Driver's License, requiredReliable Transportation, nice to have

Benefits

Medical Insurance
Dental Insurance
401(k) Match
Tuition Assistance
Paid Time Off
Vision Insurance

Full job description

Supportive Housing Case Manager Full-Time

Rochester, NY (http://maps.google.com/maps?q=1155+N.+Clinton+Avenue+Rochester+NY+USA+14621)

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Description

Episcopal SeniorLife Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…Life. Inspired Every Day.

Service Coordinator Supportive Housing

Full-Time Employment

Starting Pay Rate: $24.50 / Hourly

What We Offer:

Episcopal SeniorLife Communities is dedicated to its staff, and we show it by providing incredible benefits! Winner of the 2024 Best-in-Class Employer award, ESLC was recognized for its comprehensive approach to benefits, compensation, and employee experience.

  • Your Health & Well-being:We take care of you. We offer100% employer-paid medical insurance for High-Deductible Health Plan (HDHP) for single-subscribers.

  • We also offer Health Saving Accounts (HSA) withWeekly Employer Contributions.Alternatively, we also offer Flexible Spending Accounts (FSA).

  • Additionally, staff are eligible for dental insurance with orthodontist coverage.

  • 401(K) with Company Match:100% company match on the first 3% of your contributions.

  • Competitive Pay Rates:We offer competitive rates that reflect your skills and experience. ESLC processes payroll on a weekly basis.

  • Tuition Assistance:Our tuition assistance program provides financial support for courses and degrees that will help you grow professionally with us.

  • ETO (Earned Time Off):Generous ETO plan that accrues on a weekly basis for use after 90 days of employment.

  • Paid Holidays:ESLC has six designated holidays and one floating holiday.

Additionally, ESLC offers voluntary benefits and insurances such as Short-Term Disability, Vision, Employee Assistance Program, and access to Workforce Success Coaches.

The Service Coordinator is responsible for working cooperatively with older adults and their supports to identify goals and locate the specific support services that enhance their well-being and maintain ESSHI funded housing in our Supportive Housing Program. ESSHI known as the Empire State Supportive Housing Initiative is a grant funded housing program that provides housing to 55 + adults who are homeless or at risk of being homeless with active Medicaid who can benefit from service coordination services.

ESSENTIAL JOB FUNCTIONS:

  • Support and closely coordinate all care needs with the Participant, his/her natural support, other community providers and any medical professionals as needed.

  • Complete Health and Wellness Assessment and care plans at time of move in and every 6 months.

  • Use Health and Wellness Assessments and care plans to help Participants reach desired goals.

  • Participate in food delivery and distribution to residents.

  • Facilitate support groups

  • Participate in team meetings to ensure communication with the team on a bi-weekly basis.

  • Participate and possibly facilitate required and requested meetings between Participant, natural supports, service providers, and any other designated individual.

  • Document all encounters with the program Participants, participant providers, other agencies, and supports.

  • Ensure each Participant has the tools and support needed to maintain housing in the community.

  • Facilitate referrals for indicated services (e.g., social services such as housing assistance, vocational rehabilitation, substance abuse treatment, day program, medical doctors).

  • Complete all required documentation pertaining to any service the individual is enrolled in and be able to meet all required timelines and timeframes in accordance with the program regulations.

  • Assist Participants in attending programs using both verbal encouragement and providing in-person support during programs, as needed.

  • Inform residents of local resources including the ESLC Neighborhood Program. Then support Participants and Neighborhood Program Participants in the program.

  • Cross training and cross coverage for Medicaid Waiver Service Coordination Programs (Traumatic Brain Injury and Nursing Home Transition Diversion) as needed.

  • Attend weekly, monthly, and quarterly meetings.

  • Ensure Participants always maintain active Medicaid and assist with benefit management for any other benefits the person has.

Requirements

QUALIFICATIONS:

  • Bachelor’s degree in Social Work or related field preferred. Associate degree with 2 years of experience working with homeless individuals who have co-occurring mental health, substance abuse, and physical health problems will qualify.

  • Valid New York State Driver's License required.

  • Reliable transportation

  • Flexible, yet organized, with the ability to exercise independent, sound judgment.

  • Must be knowledgeable about all community resources’, Medicaid Services, and available non-Medicaid services.

  • Demonstrated ability to collaborate effectively in a team setting.

  • Ability to maintain effective and professional relationships with participants and other members of the care team.

  • Strong communication skills.

  • Ability to effectively engage participants in a person-centered relationship.

  • Ability to meet with participants in their apartments and common areas of the building.

  • Working knowledge of differential diagnosis of common mental health and/or substance use disorders, when appropriate.

  • Computer skills required including but not limited to the ability to work within a Windows OS, and the ability to create, save, open, close, and forward electronic documents and emails.

  • Ability to organize your day and work independently as well as be flexible and work in a team environment.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performing duties of this job requires walking, using the stairs or elevator, and standing for extended periods of time. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

Episcopal SeniorLife Communities is an Equal Opportunity Employer.

How this job compares

Set against the 3,230 open Case Management jobs on Olive Jobs, counted November 10, 2026.

Pay
  • This posting$24.5/hr
  • New York median$24–26/hr198 hourly ranges
  • US median$25–37/hr1,177 hourly ranges

This rate, $24.50/hr, is close to the New York median midpoint ($25/hr) — in the middle half of Case Management hourly ranges in New York.

Openings
Olive Jobs lists 499 open Case Management jobs in New York and 3,230 across the US. 6% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 2 years of experience; Case Management postings that state a minimum ask for 2 years at the median (2,268 postings).
Education
659 of the 3,230 open Case Management jobs (20%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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