Business System Analyst III

IDR is seeking a Business System Analyst III to join one of our top clients for an opportunity in Denver or Minneapolis. This role supports the Service Management Organization within a highly regulated industry, focusing on bridging business needs with technical ServiceNow solutions and enhancing service delivery processes. Position Overview for the Business System Analyst III: - Support the Service Management Organization by acting as a liaison between business stakeholders and technical teams. - Translate complex business requirements into functional solutions within the ServiceNow platform. - Facilitate requirements sessions, develop user stories, and collaborate on process improvements. - Assist in backlog management, Agile delivery, and change management activities. - Support implementation, testing, and post-go-live support for ServiceNow projects. Requirements for the Business System Analyst III: - 10+ years of experience as a Business Analyst from highly regulated industries. - Demonstrated experience with ServiceNow modules, particularly ITSM, Service Catalog, BCM, SecOps, SPM, HRSD, or Automation. - Strong understanding of ITIL / IT Service Management processes. - Proven ability to communicate effectively with stakeholders and technical teams. - Experience working within Agile methodologies, including backlog management and governance. What's in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization. Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Dedicated Engagement Manager who is committed to you and your success. - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. Compensation Details: $81/hr W2 #LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.