
Employee Relations Manager
ROCHESTER, NYJob$96–120K/yrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Employee Relations Manager maintains positive employee-company relationships by addressing concerns, managing conflicts, and advising managers. The role investigates workplace complaints and grievances, oversees performance management, and supports compliance with company policies and employment laws. It also manages complex cases and accommodations, liaises with legal counsel and compliance, and implements conflict-resolution strategies. The position is office-based in Rochester or Kirkwood, New York, with minimal travel within the state.
Skills & qualifications
Skills
Qualifications
Full job description
Employee Relations Manager Reporting to: Director, Employee Relations Location: Rochester or Kirkwood, NY Work Type: Office The base salary range for this position is dependent upon experience and location, ranging from $96,000 to $120,000 plus up to 16% bonus Position Overview: The Employee Relations Manager role primarily focuses on maintaining positive relationships between employees and the company by addressing concerns, managing conflicts, and providing guidance to managers on employee matters. This position will play a leading role to promote a healthy work environment, resolve conflicts, and ensure compliance with company policies, procedures, employment laws and regulations. The successful candidate will investigate complaints and workplace grievances, oversee performance management, provide manager support, mediate disputes between employees and where appropriate facilitate mutually agreeable solutions. Key Responsibilities: Responsible for conducting thorough, timely, and impartial investigations into allegations of harassment, discrimination, retaliation, misconduct, and other workplace concerns. Ensures compliance with company policies, employment laws, and best practices while promoting a fair, respectful, and safe work environment. Providing manager support including, but not limited, to advising managers on best practices for employee relations, resolving team conflict, addressing performance issues and issuing disciplinary actions, up to and including terminations. Overseeing performance management, providing feedback to managers and employees, and developing and implementing performance improvement plans. Managing multiple, complex employee relations cases and accommodations in a high pace environment. Liaison with legal counsel and compliance as required. Implementing conflict resolution strategies to promote a professional work environment. Minimal travel required within NY. Other duties as assigned. Qualifications: BS/BA in relevant discipline with a minimum of 5 years in employee relations (equivalent experience will be considered). Highly proficient at both effectively organizing time to meet deadlines and producing clear, well-structured written communication. Experience investigating and managing multiple, complex cases related to harassment, discrimination, compliance and workplace issues. Excellent oral and written communication skills include active listening, confidence, respect, and the ability to consider the audience. Ability to present reports and trainings in a concise and efficient manner. Working knowledge of key federal and state laws that govern the workplace, including anti-discrimination laws like Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), as well as laws regarding harassment, retaliation, wage and hour regulations, family and medical leave, and other aspects of employment practices. Experience in using basic Microsoft programs, including but not limited, to Word, Excel and PowerPoint. Experience in using case management software (i.e., ServiceNow), Workday and SAP #LI-OFFICE #LI-JO1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected]. Avangrid mplo
How this job compares
Set against the 5,555 open Human Resources jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$96–120K/yr
- New York median$103–140K/yr310 salary ranges
- US median$97–140K/yr2,578 salary ranges
This range's midpoint, $108K, is 14% below the New York median midpoint ($125K) — in the middle half of Human Resources salary ranges in New York.
- Openings
- Olive Jobs lists 526 open Human Resources jobs in New York and 5,555 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- City of New York26 open
- Amazon18 open
- Beacon Hill Staffing Group9 open
- Experience
- This posting asks for at least 5 years of experience; Human Resources postings that state a minimum ask for 5 years at the median (3,899 postings).
- Education
- 1,430 of the 5,555 open Human Resources jobs (26%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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