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Human Resources Administrative Assistant

Viability

Westfield, MAFull-time$22.5–24.5/hrSeen 4 days agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$22.5–24.5/hr
Location
Westfield, MA
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Human Resources Administrative Assistant provides administrative support to Viability’s Human Resources office and department team. The role maintains personnel files and records, supports new employee orientation and workers’ compensation claims, coordinates meetings and audit documentation, prepares HR information and reports, oversees the HR mailbox and main phone line, and coordinates tenure awards. The position reports to the Chief People Officer.

Skills & qualifications

RequiredNice to have

Skills

Phone SystemsEmailOffice 365Human Resources Information SystemsCommunicationSpanish Fluency

Qualifications

High School Diploma or GED or AA or Certificate in General Studies or Administrative CertificationCertified Administrative ProfessionalCertified Professional Secretary2 Years Related Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance
Paid Time Off

Full job description

FULL-TIME

Westfield, MA, US

Requisition ID: 3024

Salary Range: $22.50 To $24.50 Annually

Position: Human Resources Administrative Assistant

Location: Westield, MA

Rate of Pay: $22.50- $24.50 per hour

Hours: 40 hours per week

Schedule: Monday – Friday 8:00am-4:00pm (flexibility on evenings to attend Job Fairs as required)

Summary

  • The Human Resources Administrative Assistant provides administrative support for the Human Resources office, playing a key role in compliance, and record keeping. While directly reporting to the Chief People Officer, the assistant will support the HR department team members, including support for all activities involved within their administrative and project needs. The HR Admin is responsible for maintaining employee personnel files and other records. Additionally, the HR Admin participates in the new employee orientation, process of WC claims, coordinating meetings and documentation compliance for all audits, submission of human resources information and reports for newsletters, oversight of the HR mailbox and main phone line, and oversight and coordination of tenure awards.

Qualifications

  • High School Diploma, or GED, AA or Certificate in General Studies, Certified Administrative Professional (CAP), Certified Professional Secretary (CPS), or other Administrative Certification preferred

  • At least two years related experience in an office environment required.

Requirements

  • Regularly interacts with members and the public on the phone and in a program setting.

  • Develops positive working relationships with both internal and external stakeholders.

  • Works under direct supervision within prescribed area and escalates other matters appropriately.

  • Skilled in using phone systems, email, Office365 applications (word, excel, SharePoint, Teams, etc.), and willingness to learn Human Resources Information System (HRIS).

  • The ability to communicate effectively and professionally in a business setting, verbally and in writing.

  • Fluency in Spanish preferred.

“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”

Full-time Viability staff members are eligible for the following:

  • Health, Dental & Vision insurance plans.

  • Dependent care flexible spending account.

  • Flexible Spending & Health Savings account.

  • Pet-plan discount program offered through Fetch.

  • Company paid Long-term Disability insurance.

  • Company paid Short-term Disability insurance. (NY & OK employees only)

  • Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

  • Employer matched 403B contributions starting day 1 of employment.

  • Eligible for Tuition Reimbursement.

  • Generous paid time off.

  • 11 Paid Holidays a year.

  • Access to training and professional development resources through our comprehensive online learning platform.

  • Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!

  • Employee Assistance Program that provides confidential assistance for all life challenges.

  • Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

How this job compares

Set against the 1,880 open Administrative Assistant jobs on Olive Jobs, counted November 1, 2026.

Pay
  • This posting$22.5–24.5/hr
  • Massachusetts median$20–28/hr84 hourly ranges
  • US median$19–23/hr847 hourly ranges

This range's midpoint, $23.50/hr, is close to the Massachusetts median midpoint ($23/hr) — in the middle half of Administrative Assistant hourly ranges in Massachusetts.

Openings
Olive Jobs lists 112 open Administrative Assistant jobs in Massachusetts and 1,880 across the US. Under 1% of them nationwide are listed as remote or flexible.
Experience
This posting asks for at least 2 years of experience; Administrative Assistant postings that state a minimum ask for 2 years at the median (912 postings).
Education
113 of the 1,880 open Administrative Assistant jobs (6%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 1, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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