Micro-Credential Program Specialist II

Ames, IA

Full time

R20079

Position Title:Micro-Credential Program Specialist II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Job Description:

The Center for Excellence in Teaching and Learning is currently accepting applications for a Micro-Credential Program Specialist II. This position plays a critical role in advancing Iowa State University's expanding micro-credential initiative by supporting the development, implementation, administration, and continuous improvement of non-credit and credit-bearing micro-credentials and digital badges. This position serves as a central resource for faculty, staff, and program partners, coordinating project workflows, managing digital credential operations through the Accredible platform, supporting communications and outreach efforts, and maintaining program data and reporting processes.

The successful candidate will collaborate with stakeholders across the university to facilitate micro-credential development and approval processes, administer digital credentials, create and maintain program resources and training materials, support marketing and promotional initiatives, and analyze program metrics to inform decision-making and program enhancement. This position requires strong organizational, communication, project coordination, and technology management skills, along with the ability to manage multiple priorities in a collaborative environment. Some key responsibilities include:

• Coordinate micro-credential proposals, development projects, approvals, revisions, and implementation activities.

• Administer and maintain the university's digital credentialing platform, including digital badge and micro-credential issuance.

• Partner with faculty, staff, and university stakeholders to support program development and operations.

• Create and maintain program communications, training resources, web content, and outreach materials.

• Conduct workforce and industry research to inform micro-credential development and alignment with in-demand skills.

• Track, analyze, and report program performance data, learner engagement, and credential outcomes.

• Identify opportunities to improve processes, workflows, and operational efficiencies.

• Represent the micro-credential program through presentations, workshops, meetings, and various outreach activities.

The ideal candidate is a detail-oriented and highly organized professional who enjoys managing projects, supporting technology-enabled initiatives, working collaboratively with various stakeholders, and leveraging data to drive continuous improvement. They are comfortable balancing multiple priorities while providing exceptional service and support in a dynamic higher education environment.

Preferred Qualifications:

Experience with project management and workflow tools to coordinate processes

Experience with developing promotional materials or other program communications using Adobe Creative Suite

Understanding of workforce development, skills-based hiring, labor market research and trends

Familiarity with Micro-credentialing and digital badging

Previous experience working in a higher education setting

For more information about Micro-Credentials and what we do, please visit: Micro-Credentials – CELT (https://celt.iastate.edu/learning-technologies/micro-credentials/)

This is 2-year fixed term position. Potential renewal contingent on future funding.Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

• Resume/Curriculum Vitae

• Letter of Application/Cover Letter

Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by November 8, 2026.

Why Choose Iowa State University?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans

• Generous vacation, holiday, and sick time and leave plans

• Onsite childcare (Ames, Iowa)

• Life insurance and long-term disability

• Flexible Spending Accounts

• Various voluntary benefits and discounts

• Employee Assistance Program

• Wellbeing program

If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.

Appointment Type:Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:January 3, 2029

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS807

Original Posting Date: October 26, 2026

Posting Close Date:

Job Requisition Number:R20079

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub (https://www.myworkday.com/isu/d/task/2998$46522.htmld?reloadToken=892f884ef9c2fa7e5e6257ecf4e9e942f7aa1a12df75918c6ce41bc78e123167) .

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.