Representative I, Patient Access-part time-Nights-Silvis
Silvis, ILFull-time$15.75–23.63/hrPosted 1 day agoStill listed 1 day ago
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At a glance
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Job overview
The Representative I, Patient Access provides customer service and performs patient registration, insurance verification, and collection of patient financial liability payments. The role helps ensure patients meet financial requirements, including medical necessity and payer pre-certification requirements, and provides information to hospital users, patients, families, and physician offices. The schedule is 24 hours per week on night shift, including every other weekend and some holidays.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Full timeShift: Night Shift Description:
Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.
Schedule:
- part time 24 hours per week night shift
- 2300-0700 Every other weekend Some holidays
Pay: $15.75-$23.63
Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.
Patient Access Account Specialist Additional minimum qualification of two plus (2+) years hospital registration or insurance verification experience. Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. Responsible for analyzing, processing & editing for correctness based on payer guidelines. Resolves items & ensures claims are billed accurately. Processes payments timely.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
How this job compares
Set against the 967 open Patient Access jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$15.75–23.63/hr
- US median$20–29/hr387 hourly ranges
This range's midpoint, $19.69/hr, is 18% below the US median midpoint ($24/hr) — in the lowest quarter of Patient Access hourly ranges across the US.
- Openings
- Olive Jobs lists 19 open Patient Access jobs in Illinois and 967 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- AdventHealth68 open
- Pharming Healthcare51 open
- Providence50 open
- Experience
- This posting asks for at least 1 year of experience; Patient Access postings that state a minimum ask for 2 years at the median (673 postings).
- Education
- 162 of the 967 open Patient Access jobs (17%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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