System Specialist II

Job Summary: The Service Systems Specialist is responsible for servicing, troubleshooting, programming, commissioning, and maintaining building automation and control systems. This role provides hands-on technical support to customers and building engineers, resolves system and operational issues, and helps ensure systems operate reliably and efficiently.

Responsibilities:

• Provide Controls database, graphics, programming, etc. for sequences as provided by the Design Specialist, project specifications, or other applicable sources.

• Provide accurate controls of systems start-up and commissioning including point-to-point checkout on projects as assigned. Verify correct alarm, annunciation, and other actions by equipment, devices, panels, and annunciators of Controls projects.

• Support installation personnel on project sites.

• Provide information and support for other contractors on project site.

• Debug installation issues during both the static and dynamic start up and commissioning of building controls. Provide support to contractors to solve building operating issues that go beyond the controls or special systems operation.

• Provide input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems.

• Provide start up documentation including daily logs, check out logs, commissioning documents, etc. as required for assigned projects.

• Ensure timely software backups are created for projects and software development.

• Provide service support on existing installations ensuring systems continue to meet existing building occupancy codes.

• Provide service support on existing systems ensuring their proper and efficient operation as well as providing ongoing support to the facility’s building engineers.

• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

• Assist in preparing of as-built drawings and Operation & Maintenance Manuals.

• Assist in turnover of projects from Operations Team to Service Team.

• Assist Sales team during estimating phase including potential product or system demonstrations.

• As necessary, travel will be required to the job site to complete startup, commissioning and assistance to the onsite personnel to complete the project. This will be on a case by-case basis, depending on the size, scope, and requirements of the project(s).

• Other duties as assigned.

Required Qualifications:

• Minimum of a high school diploma.

• Two-year technical degree in HVAC or Electronics-related studies preferred.

• 3 + years of experience in building controls or a related field.

• Experience with programming and controls database management.

• Ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams.

• Clear and concise verbal and written communication skills.

• Understanding of AC power circuitry including breakers and multi-phase power (120VAC and greater).

• Proficiency with electronic testing equipment such as volt meters, amp meters, and oscilloscopes.

Preferred Qualifications:

• 5+ years experience with Distech, Alerton, or Tridium controls systems.

• Deep understanding of HVAC operations within a facility.

• Proven ability to debug installation issues during both static and dynamic start-up phases.

• Experience supporting installation personnel and other contractors on project sites.

• Experience creating start-up documentation, including daily logs, check-out logs, and commissioning documents.

• Experience providing service support to existing installations, ensuring compliance with building occupancy codes and ongoing efficient operation.

• Willingness to travel to job sites as necessary for project start-up, commissioning, and support.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

Additional Information:

• Compensation: $38 - 52

• Working Hours: This position generally works Monday- Friday, overtime and on call when necessary

• Travel Requirements: Daily to local customers.

• Benefits:

• Medical

• Dental

• Vision

• Flexible Spending Accounts

• 401K w/ company match

• Life/AD&D/LTD

• Paid Vacation/Sick/Holidays

• Employee Assistance Program

• Pet Insurance

Pay Range

$38.00 - $52.00

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Equal Employment Opportunity Statement

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Equal Opportunity Employer, including disability / veterans.

All your information will be kept confidential according to EEO guidelines.