Community Service Worker/ Administrative Associate

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1420754 Position Description Program Community Action Title Administrative Associate Reports to County Associate Director Supervises Volunteers Job Summary The Administrative Associate is responsible for performing a variety of administrative functions and support relating to Community Action in order to ensure that services are provided in an effective and efficient manner. Duties may include fielding telephone calls, receiving and directing visitors, word processing, data entry, creating spreadsheets and presentations, filing, and faxing. Extensive software skills are required, as well as Internet research abilities and strong communication skills. Summary of Essential Job Functions Welcomes and directs all visitors and clients by greeting them, in person or on the telephone; answering or referring inquiries; maintaining employee and department directories; and giving instructions. Begins the process of assisting clients in need with direct service preparation (forms, instructions, information) Ensures completion of paperwork, sign-in and security procedures; maintains security by following procedures and monitoring walk in log. Performs routine office procedures: photocopying, filing, faxing, data entry, etc Manages and maintains client files and purges files per established procedures. Inputs Homeless Management Information System (HMIS) data quickly and accurately into the respective database system. Assists the Director with special administrative projects, as well as word processing and other administrative tasks. Supports and collaborates with other CVOEO programs. Manages and maintains the Agencys reception area in an orderly and inviting fashion. Conducts orientation and training for volunteers. Maintains supplies inventory by checking stock to determine inventory level; placing orders for supplies; and verifying receipt of supplies. Maintains and displays daily staff schedule (in/out) Monitors various internal and external forms, brochures, etc. Accepts parcels and/or donations Performs other duties as requested Minimum Requirements Associates Degree (Bachelors degree preferred) in business or human services or combination of education and experience in human services or other appropriate disciplines which include 2-4 years related experience from which comparable knowledge and skills have been acquired. Experience with data base entry; spreadsheets and Microsoft Office. Proficient in basic office technology Effective organizational, computer, verbal and written communication skills; bilingual abilities are a plus. Able to work independently. Must be detail-oriented and self-disciplined in time management. Conform with and abide by all regulations, policies, work procedures and instructions. Guard the confidentiality and security of client information. Ability to interact pleasantly and effectively with the public, staff, and volunteers. Must be willing and able to work well with a diverse population and have a strong interest in and commitment to the overall needs and problems of low income and homeless families. Commitment to valuing diversity and contributing to an inclusive working and learning environment Ability to uphold safety standards. HR use only Union Status Union Pay Range Per Union Contract FLSA Status Non-Exempt Last Reviewed August 2023 Physical Demands: Administrative Associate The physical demands described here are representative of those that an individual must meet in order to successfully perform the essential functions of this job. C.V.O.E.O. will make reasonable accommodations to enable individuals with disabiliti es to perform these functions. In an 8 hour workday, this job requires: N = Never (0 hours per day) R = Rarely (less than hours per day) O = Occasionally ( to 2.5 hours per day) F = Frequently (2.5 to 5.5 hours per day) C = Continually (5.5 to 8 hours per day) Lifting/Carrying (Amount of force exerted to lift and/or carry) 1 10 lbs. (circle one): N R O F C 11 20 lbs. (circle one): N R O F C 21 35 lbs. (circle one): N R O F C 36 50 lbs. (circle one): N R O F C 51 75 lbs. (circle one): N R O F C 76 100 lbs. (circle one): N R O F C Pushing/Pulling (Amount of force exerted to push and/or pull) 1