Senior Demand Planner

Overview

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Microsoft Cloud Planning (MCP) is the central planning function within CSCP focused on forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware, directly impacting the success of Microsoft's cloud business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

#CSCP #CSCPJobs #CSCPHiringNow

Responsibilities

• Develop and maintain demand plans specific to AI-related capacity, ensuring proper alignment across supply chain and engineering teams.

• Optimize the plan by balancing supply and demand constraints, leveraging technical expertise to address hardware and deployment readiness.

• Identify and resolve complex technical opportunities and challenges in execution, collaborating with cross-functional teams.

• Create detailed metrics and dashboards to identify risks and make decisions using data-driven methodologies.

• Lead cross-functional efforts to gather and validate prerequisites for seamless demand execution.

• Support transformation initiatives within the Cloud Supply Chain and manage high-impact technical projects.

• Define and execute changes to demand plans based on evolving business priorities.

• Foster collaboration with software and hardware engineering teams to address architectural and operational challenges.

• Drive large-scale program management efforts to ensure readiness and successful execution of cross-organizational projects.

• Establish key performance indicators (KPIs) and objectives (OKRs) to measure success in demand planning execution.

Qualifications

Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 6+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience OR equivalent experience.

Other Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include the Microsoft Cloud Background Check which is required upon hire and every two years thereafter.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 12+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience OR equivalent experience.

• 4+ years of experience in supply chain, inventory management, or sales operations, with emphasis on demand planning and forecasting.

• Demonstrated expertise in program and process management, including lean methodologies and certifications.

• Experience with end-to-end supply chain processes (plan, source, make, deliver).

• Familiarity with cloud industry infrastructure, data science, and AI integration.

• Proven ability to synthesize information and implement continuous improvement initiatives.

• Strong capability in leveraging business intelligence tools such as PowerBI and adopting AI agents for task optimization.

Demand Planning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)