Senior Tech Field Engineer
Lexington, KYFull-time$7.25/hrSeen 1 day agoSeen in employer's feed 1 day ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Senior Tech Field Engineer installs, repairs, and maintains computer hardware and software at customer locations. The role provides field engineering support, troubleshoots technical issues, completes installations, and maintains service records. It involves travel between customer sites, including occasional drives of 2–3 hours, and requires a high school diploma or GED, relevant hands-on experience, a valid driver’s license, and CompTIA A+ certification.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Senior Tech Field Engineer
Location(s): Lexington, KY
Job Summary
The Field Service Engineer installs, repairs, and performs technical maintenance on computer hardware and software, primarily at customer locations. This position ensures that systems operate as designed and are maintained or upgraded according to customer requirements.
The engineer works closely with technical teams and customers to provide timely, effective service, troubleshoot hardware and software issues, perform scheduled installations, and maintain accurate service documentation.
This role requires extensive travel between customer sites, with occasional driving distances of 2-3 hours.
Key Responsibilities
Provide comprehensive field engineering support to assigned customers.
Take ownership of onsite service activities and ensure timely resolution of technical issues.
Perform advanced maintenance and troubleshooting on computer hardware and related products.
Install, repair, and maintain laptops, desktops, and other computer equipment.
Diagnose and resolve hardware and software problems.
Perform hardware component replacements, including motherboards and LCD screens.
Use technical tools and knowledge to troubleshoot customer issues and complete scheduled installations.
Provide technical feedback and recommendations to improve service delivery.
Identify recurring technical issues and recommend appropriate solutions.
Assist other team members by providing technical guidance and support.
Maintain accurate service records, documentation, and reports.
Communicate effectively with customers and internal technical teams.
Travel between customer locations as required.
Required Qualifications
High School Diploma or GED.
1+ year of hands-on experience in laptop and desktop hardware break-fix support.
Experience diagnosing and repairing computer hardware issues.
General knowledge of laptop and desktop hardware and software.
Basic knowledge of Microsoft applications.
Ability to troubleshoot and resolve technical issues independently.
Valid driver's license.
Must have a reliable personal vehicle and valid automobile insurance.
Must be willing to travel 2-3 hours to customer locations when required.
Ability to work overtime and accommodate occasional schedule extensions.
Ability to complete required technical training and certifications.
Must be able to pass background and drug screening.
Preferred Qualifications
2-4 years of experience in field engineering or technical support.
CompTIA A+ certification.
Experience replacing motherboards and LCD screens.
Experience diagnosing and repairing laptops and desktop computers.
Computer-building or hardware assembly experience.
Server maintenance and troubleshooting experience.
Technical certification or Associate Degree.
Certification Requirements
CompTIA A+ certification is required. Candidates who do not currently hold this certification must obtain it within 90 days of their start date.
Selected candidates must complete the required manufacturer-specific computer certifications before receiving a formal job offer.
Certification examinations are open-book, completed online, and provided at no cost.
Candidates must complete the required certifications within approximately three business days of final selection.
Additional Requirements
Must be at least 18 years of age.
Must be comfortable using an iPhone for real-time time and location reporting and service ticket documentation.
Must have a reliable backup transportation arrangement in case of vehicle breakdown.
Must have a reliable home computer and high-speed internet connection.
Must be willing to work beyond scheduled hours when required.
Must be able to comply with a business-casual dress code.
Must be available for standby scheduling when required.
Work Schedule: Monday-Friday, 8:00 AM-5:00 PM.
Work Arrangement: Field-based - Driving Required.
Work Authorization: U.S. Citizens Only.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex, s exual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
26-18534
How this job compares
Set against the 2,152 open Field Engineer jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This posting$7.25/hr
- US median$21–28/hr238 hourly ranges
This rate, $7.25/hr, is 72% below the US median midpoint ($26/hr) — in the lowest quarter of Field Engineer hourly ranges across the US.
- Openings
- Olive Jobs lists 35 open Field Engineer jobs in Kentucky and 2,152 across the US. 3% of them nationwide are listed as remote or flexible.
- Hiring the most in Kentucky
- Kiewit6 open
- Motorola Solutions4 open
- Vertiv Group Corp.4 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Field Engineer postings that state a minimum ask for (median 3 years, across 1,338 postings).
- Education
- This posting asks for a high school diploma; 1,107 of the 2,152 open Field Engineer jobs (51%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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