Medical Front Office Specialist (3663)
Knoxville, TNFull-timePosted 4 days agoStill listed 4 days ago
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Job overview
US Heart and Vascular is seeking a Medical Front Office Specialist for Apex Vascular in Knoxville, Tennessee. The specialist supports clinic operations by scheduling appointments, checking in patients, maintaining patient and insurance information, verifying coverage, collecting payments, and responding to calls. The role requires a high school diploma or GED and three years of medical front office experience; cardiology experience is preferred but not required.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Details: Job Location: Apex - Dannaher - Powell, TN, Position Type: Full Time, Education Level: High School Diploma/GED, Salary Range: Undisclosed, Travel Percentage: Up to 10%, Job Shift: Day, Job Category: Other Positions, US Heart and Vascular is needing a Medical Front Office Specialist to join our team at Apex Vascular in Knoxville, TN
Responsibilities & Duties:
Schedules patient appointments efficiently, including appointments directed by referring providers.
Checks in patients at clinic locations and confirm scheduled appointments.
Accurately enters and updates patient demographic, insurance, and authorization information in required systems to ensure timely reimbursement.
Verifies medical insurance coverage, eligibility, and patient demographic information.
Informs patients of encounter co-pays, deductibles, and account balances; collects payments at the time of visit as applicable.
Provides patients with required forms and facilitate their completion.
Assists patients with presumptive applications, as applicable.
Answers telephone calls in a timely and professional manner; respond to inquiries or transfer calls according to established procedures.
Uses paging systems appropriately and page providers for hospital consults or call-backs as needed.
Maintains accurate scheduling systems and appointment records.
Provides coverage for check-in and check-out at other clinic locations as needed.
Maintains a clean, organized, and professional work area and lobby.
Greets and assists patients, visitors, and staff in a courteous and professional manner.
Maintains confidentiality and safeguard patient health information in compliance with HIPAA.
Performs related duties as required to support clinic and organizational operations.
Maintains a safe workplace by following established safety protocols, reporting hazards, and participating in required safety training.
When, position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.
Fosters a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively.
Demonstrates integrity, professionalism, and respect in all interactions Follows processes and policies for the organization.
Reports to work as scheduled, ready to perform duties, and promptly notifies the supervisor of any attendance issues.
Adapts to changing priorities, processes, and business needs.
Performs other duties as assigned.
Minimum Qualifications:
High School diploma or GED from accredited institution.
Three (3) years of Medical Front Office experience.
If the individual in the role will drive for work purposes, a current valid state driver’s license and required minimum auto insurance coverage.
Cardiology experience is preferred but not required.
Why Choose Us?
Comprehensive benefits package Monday-Friday schedule CME allowance
About Knoxville TN:
Knoxville offers an exceptional quality of life with welcoming communities, highly regarded schools, a growing healthcare market, and easy access to the University of Tennessee, lakes, golf, the Great Smoky Mountains, and year-round outdoor recreation. The region continues to attract physicians and families seeking a strong professional opportunity with an affordable and enjoyable place to live.
Qualifications:
How this job compares
Set against the 1,125 open Patient Services jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This postingNot listed
- US median$53–68K/yr103 salary ranges
- US median$20–27/hr609 hourly ranges
- Openings
- Olive Jobs lists 15 open Patient Services jobs in Tennessee and 1,125 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- UnitedHealth Group87 open
- Aspen Dental67 open
- Baylor Scott & White Health46 open
- Experience
- This posting asks for at least 3 years of experience — more than three in four Patient Services postings that state a minimum ask for (median 1 year, across 645 postings).
- Education
- This posting asks for a high school diploma; 650 of the 1,125 open Patient Services jobs (58%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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