Collections Coordinator

Description

Jenny Bour with Robert Half is working with a growing law firm that is looking for a detail-oriented AR/Collections Coordinator to join their team! This Collections Coordinator will support accounts receivable performance and help maintain timely payment activity. This Collections Coordinator role works closely with clients, attorneys, and internal billing stakeholders to review outstanding balances, resolve payment concerns, and provide clear reporting on collection activity. The ideal AR/Collections Coordinator candidate brings strong judgment, professionalism, and the ability to manage sensitive financial conversations in a fast-paced environment.

Responsibilities:

• Review accounts receivable and work in progress balances to identify aging items, payment trends, and follow-up priorities.

• Communicate with clients to address invoice questions, clarify account details, and support timely resolution of outstanding amounts.

• Keep billing attorneys and committee stakeholders informed through regular status updates on collection efforts and account progress.

• Partner with attorneys and clients to develop practical approaches for recovering open balances while preserving strong business relationships.

• Organize and lead recurring meetings with attorneys to discuss account status, collection strategy, and next steps for delinquent matters.

• Evaluate requests involving billed and unbilled fee write-offs and present recommendations for committee review and approval.

• Produce and distribute reports that summarize receivable activity, collection results, and account status for internal stakeholders.

• Participate in billing committee meetings, contribute updates on portfolio performance, and document relevant action items.

• Maintain accurate records of all collection activity, including detailed notes, account history, and payment arrangements.

• Process client credit card payments when needed and coordinate closely with other collections team members to ensure consistent support.

Requirements

• Associate degree in Accounting preferred, or at least five years of recent experience in billing, collections, accounts receivable, or a comparable combination of education and experience.

• Working knowledge of accounting principles and the relationship between billing, receivables, and cash collection processes.

• Ability to handle payment discussions with clients tactfully, confidently, and with a high level of professionalism.

• Clear written and verbal communication skills for interacting effectively with colleagues, attorneys, management, and clients.

• Strong organizational and customer service skills, along with a collaborative approach to supporting team goals.

• Proficiency with Microsoft Word, Excel, and billing or time-entry platforms such as Aderant or similar systems.

***For immediate and confidential consideration, please apply directly or send your resume to Jenny Bour via LinkedIn.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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