Best Western Hendersonville Inn logo

Hotel General Manager

Best Western Hendersonville Inn

Hendersonville, NCFull-time$60K/yrSeen 2w agoSeen in employer's feed 1w ago

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At a glance

Compensation
$60K/yr
Location
Hendersonville, NC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Hotel General Manager oversees hotel operations at the Best Western Hendersonville Inn, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. The role also manages sales and marketing, human resources, food and beverage, and budgeting and forecasting. The posting seeks experienced hotel general managers and notes that Best Western experience is a plus.

Skills & qualifications

RequiredNice to have

Skills

Hotel Operations ManagementGuest RelationsFront Desk OperationsHousekeepingMaintenanceFinancial ManagementTeam BuildingStaff DevelopmentSales and MarketingHuman ResourcesFood and BeverageBudgeting and ForecastingKnowledge of Local CompetitionIndustry TrendsLeadershipInterpersonal CommunicationWritten CommunicationVerbal CommunicationDecision-MakingAnalytical SkillsComputer Software Applications

Qualifications

Bachelor's in Hotel/Restaurant Management or Business or Equivalent2 Years Hotel ManagementBest Western Experience

Benefits

401(k) Match
Medical Insurance
Paid Time Off

Full job description

  • EXPERIENCED HOTEL GENERAL MANAGERS ONLY - LIMITED SERVICE HOTEL (not full service) Position Overview: Hotel General Manager - Location: Best Western Hendersonville Inn, Hendersonville, NC - Salary: $60,000 plus bonus plan - Type: Limited service hotel (not full service) - Experience Required: Minimum 2 years in hotel management; Best Western experience is a plus Full job description - HOTEL EXPERIENCED GENERAL MANAGERS ONLY Job Summary: Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Employers associates to provide superior customer care to guests, associates and other visitors. Bonus incentive! Job Duties: - Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals. - Creates and maintains customer-driven operations, empowering hotel staff to excel in superior customer care - Develops, recommends, implements, and manages the hotel's annual budget and long-term business plan. Achieves budgeted sales and maximum profitability. - Creates new programs in response to market conditions and revenue opportunities. - Protects the hotel's financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administers policies and procedures for protecting the safety of guests and employees. - Prepares monthly reports for owners - Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs - Maintains a high personal visibility through the property and throughout the community. - Qualifications: - Bachelor's degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience. - Minimum of 2 years of hotel management. - Knowledge of local competition and general industry trends. - Strong leadership and a professional image. - Strong interpersonal, written and verbal communication skills. - Excellent decision-making ability and analytical skills - Knowledge of a variety of computer software applications - Ability to work a flexible schedule, including weekends and holidays. Ask about the perks and advantages of working with us! Bonus incentive! Job Type: Full-time Pay: $60,000.00 per year plus bonus plan Benefits: - 401(k) - Employee discount - Health insurance - Paid time off Work Location: In person Job Type: Full-time Pay: $60,000.00 per year Work Location: In person

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