Coordinator, Norton Children's Medical Group Access Center, Days
Louisville, KYFull-time$7.25/hrSeen todaySeen in employer's feed today
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Job overview
The Coordinator schedules medical provider appointments via the electronic medical records system, manages inbound and outbound phone and electronic requests, and directs patients to the appropriate care options within the Norton Healthcare system, following clinical protocols, availability and payor source. Bilingual Spanish and English speaking is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Responsibilities
The Coord, Access Center schedules via electronic medical records system medical provider appointments for patients throughout the Norton Healthcare system, to include primary care physicians and specialists. Schedules appropriately based upon clinical protocols, availability and payor source. Manages appointment requests from both phone calls (inbound and outbound) and electronic requests. Directs patients to the best option for medical care within the Norton healthcare system.
Bi-lingual in Spanish & English speaking preferred.
Qualifications
Required:
One year customer service experience with external and/or internal customers
Desired:
One year experience with administration, clerical, and scheduling processes; One year experience in a high volume setting, directly interacting with and addressing customer needs; One year experience in a medical office.
Bi-lingual in Spanish & English speaking preferred.
Norton Healthcare is an Equal Opportunity Employer M/F/Disability/Veteran/S Exual Orientation/Gender Identity Equal Employment Opportunity is the Law
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
157095
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