Sup, Servmart Program

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :21659

Employment Type : Full Time

Job Category : Sales

Work Location : Alameda, CA - USCG

BRIEF POSITION SUMMARY: Manage the day to day activities of the Branch/Store. Coach associates to higher levels of performance. Create shifts, Manage inventory, and assist customers and stock shelves. This position is a cross between a customer service supervisor and a warehouse distribution center supervisor.

DUTIES and RESPONSIBILITIES:

• Supervises, under close guidance of the Branch Sales Manager, the Inside Sales team to ensure customer satisfaction, associate development and the achievement of sales goals.

• Supervises, under close guidance of the Branch Sales Manager the distribution and allocation of any branch inventory to ensure accuracy and efficiency of inventory.

• Identifies ways to improve gross margin and inventory turns.

• Tracks expenses through basic budgetary analysis to ensure adherence to branch budgetary parameters. Suggests corrective actions as needed.

• Visits, under close guidance from the Branch Sales Manager, customers to assess needs and establish rapport.

• Trains branch associates on MSC's systems and sales techniques to enhance effectiveness of Inside Sales team efforts.

• Acts as the point of contact for all communication with the call centers and ensures any branch issues that would affect call center operations are properly resolved.

• Acts as the liaison between the MSC and Base/Government employees.

• Conducts, under the close guidance of the Branch Sales Manager, regular branch meetings to address any open inside sales issues or opportunities.

• Supports outside sales associates by providing information and expertise to contribute to the success of outside sales efforts.

• Supports Branch Sales Manager by providing reports, information, and expertise to contribute to the overall success of the branch.

• Supervises all administrative reporting for the branch including reports for the CSC and local branch requirements.

• Travels to suppliers to increase specific or general product knowledge. Trains other branch associates in knowledge gained to contribute to branch success.

• Promotes safe work practices

• Operates basic and advanced warehouse vehicles (i.e., electric pallet jack, forklift, turret truck and/or order picker)

• Performs, under direction of the Branch Sales Manager, all duties inherent in the position of MSC Supervisor as defined by the MSC Code of Conduct including hiring, termination, review, and development of associates.

• Drives the MSC Culture in the branch and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.

• Participates in special projects and performs additional duties as required

JOB DESCRIPTION

JOB TITLE Sup, Servmart Program

*INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

• A High School Diploma or the equivalent

• A minimum of three years sales/ customer service Experience

• 0-2 years Supervisory Experience Required

• One year Industry related experience preferred.

SKILLS:

• Extensive knowledge of branch policies and practices is required.

• Computer literacy and proficiency in word processing and spreadsheet software is required.

• A valid driver's license and the ability to travel are required.

• Excellent Customer Service and oral and written communications skills are also required

OTHER REQUIREMENTS:

• A valid driver's license and the ability to travel is required.

• Must pass all requirements to obtain a base pass, which may include additional background checks and other specific driving certifications.

• Bending to lift items from the floor and racks required.

• Lifting items up to 50 pounds required.

• Ability to operate at heights up to 50 feet when required.

• Ability to stand for prolonged periods of time required

• Ability to work in extreme heat/cold required

• This position may require access to International Traffic in Arms Regulations Information ( ITAR ) and/or Controlled Unclassified Information ( CUI ).

Compensation starting at $67226 - $94484 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. (https://jobs.mscdirect.com/content/Benefits/?locale=en\_US)

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.