
Mid-Market Account Manager, Spectrum Business
Charter Communications Holding Co LLC
Independence, OHJob$40–66K/yrSeen todaySeen in employer's feed today
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Job overview
The Mid-Market Account Manager at Spectrum manages existing customer relationships across Mid-market and Enterprise segments, focusing on upselling, renewals, and retention of voice, data, cloud, and video services. The role also pursues former and prospective customers, develops proposals, and collaborates with sales, support, and marketing teams. It is office-based with occasional travel to customer locations.
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Full job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum's reputation for trusted solutions. How YouWillMake an Impact - Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments - Win back former customers by presenting compelling solutions and incentives - Achieve monthly revenue quotas through strategic account management and targeted sales activities - Initiate contact with prospective clients through telephone outreach, cold call visits,networkingand participation in industry events - Develop customer-centric proposals that articulate Spectrum's value proposition - Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management - Maintain comprehensive sales databases to track activity and customer information - Work closely with Sales Support and Marketing teams to drive successful account outcomes - Participate in sales meetings and training sessions to deepen your knowledge and expertise Working Conditions - Office-based rolewith occasional travel to customer locations What You Will Bring to Spectrum RequiredQualifications Education - High school diploma or general education degree required (GED) Experience - Working knowledge of computers, computer networking, Internetsolutionsand fiber-connected networks Education - Bachelor's degree in a business-related field Experience - Account management or sales experience in the telecommunications B2B industry Skills - Practical experience using CRM systems such asSalesForce - Proficiencywith Microsoft Excel, Word,PowerPointand Outlook #LI-SE1 SCM240 2026-84870 SCM240 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $39,900.00 and $65,800.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $64,734 . Get to Know Us Charter Communications provides superior communication a
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