General Manager

Location 1 Greentown Rd, Buchanan, NY Category General Managers and Operation Managers Job Type Full-Time Job Number MARKE009713 Overview Position Title: General Manager / Market Leader Location: Buchanan, NY Salary: $95,000-$105,000 Per Year Incentives: Annual / Quarterly Bonuses + Equity Relocation Assistance: Available The General Manager/ Market Leader is responsible for the overall productivity and profitability of the market they service. This position balances Safety, Quality, Productivity, Employee Engagement, and Market Growth to achieve business goals in Sales, Customer Net Promoter Score, Employee Engagement, Profitability, and Growth, including retaining current customers, adding new customers, and expanding Service Lines. Responsibilities include leading, coaching, developing, and engaging the Sales team and support staff to drive profitable, sustainable market growth. In this role, you will have the opportunity to work outside and visit beautiful properties. You'll apply your expertise to ensure the health and well-being of each client's landscape, as well as manage and mentor your team. What a day is like: Your management focus will be threefold: Sales, Operations, and Administration. You will develop sales targets, monitor performance, and carry out program guidelines to achieve customer satisfaction while ultimately achieving or exceeding budgets. Your oversight of operations will ensure maximum productivity and safety. You will manage the fleet and branch resources to deliver all services on time while meeting our high standards and regulatory requirements. Finally, you will oversee the proper administration of all paperwork and data entry, implement guidelines, and initiate process improvement sessions to continually improve processes and procedures. What kind of person are we looking for? Someone with: Degree in Business Management or Arboriculture, Forestry, Environmental Sciences, or equivalent experience Successful track record of selling residential and/or commercial services through a branch-based business Demonstrated people leadership skills, coaching, developing, and retaining sales, office, and hourly production team members and building a highly engaging site culture Previous P&L and operations management experience High degree of proficiency analyzing data and drawing insights to inform business decisions ISA Certification (or willingness to obtain) Successful candidates will excel in logistics and have experience in the day-to-day operations of a business, preferably in the green industry or general residential/recurring services Why you will love working here: We have lots of training opportunities and will support your continuing education in the industry You'll work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety We're collaborative, so you'll have the ability to connect and collaborate with people who are experts in the field We offer a competitive salary and benefits, including health and dental, paid time off, vehicle program, bonus plan, and a matched 401(K) What is essential: A Valid U.S. Driver's license Must be authorized to lawfully work in the U.S. Physical demands of this role: These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to frequently lift and/or move up to fifty (50) pounds. We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it's from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We prid