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Management

Dunkin

Fairhaven, MAJob$15.5–27.5/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$15.5–27.5/hr
Location
Fairhaven, MA
Work Authorization
Not specified

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Job overview

Dunkin is hiring for store operations management roles, including Store Operations Specialist, Assistant Store Operations Specialist, and Shift Leader. The roles direct or support daily store operations, maintain standards for customer relations, safety, sanitation, product preparation, and merchandising, and meet sales expectations. Management roles require food service or retail management experience, while the Shift Leader role requires a high school diploma and flexible availability.

Skills & qualifications

RequiredNice to have

Skills

Conflict ResolutionCommunicationEnglish Reading and WritingSecond LanguageIntermediate PC SkillsWord ProcessingSpreadsheet SoftwareCustomer SatisfactionBasic Computer SkillsFlexible SchedulingBusiness ManagementQuick-Service Restaurant Operations

Qualifications

2+ Years Management Experience2 or 4 Year Degree or Equivalent Management ExperienceServSafe CertificationAllergen CertificationHigh School Diploma

Full job description

Management (see below) Store Operations Specialist - Day to day store retail operations - $20.50 to $27.50 per hour Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensure compliance with standards for customer relations, food cost, safety, sanitation, product preparation, and merchandising. Fulfill sales expectations as determined by store budget. May participate in image building activities within local community. As highest management position within unit, is always accountable for the unit and its operations whether physically present or not. Assistant Store Operations Specialist - $16.50 to $21.50 per hour Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensure compliance with standards for customer relations, food cost, safety, sanitation, product preparation, and merchandising. Fulfill sales expectations as determined by store budget. May participate in image building activities within local community. As second in command, is always accountable for the store and its operation whether physically present or not. Requirements for above: 2+ years in the food service/retail management environment 2 or 4 year degree or equivalent management work experience Judgement, tact and diplomacy to effectively resolve conflicts Good communication skills with the ability to read and write English. A second language would be helpful Intermediate PC skills - ability to use basic work processing and spreadsheet software for internal communications and data analysis ServSafe Certification & Allergen Certification Sensitivity to awareness of the importance of customer satisfaction Shift Leader - $15.50 to $18.50 Responsible for proper operation of staff of shift following direction of SOS and/or ASOS. Operates in accordance with prescribed policies and practices. Ensure compliance with standards for customer relations, safety, sanitation, product preparation and merchandising. May participate in image building activities within local community. As third in command, is always accountable for the store and its operation for your shift. High School Diploma Basic computer skills Ability to work flexible hours, weekends and holidays Good communication skills with the ability to read and write English - A second language would be helpful Judgement, tact, and diplomacy to effectively resolve conflicts A strong business background, preferably in the QSR Sensitivity to an awareness of the importance of customer satisfaction

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