Territory Manager - Hospitality

Chicago, IL

Full time

R-141807

Job Description:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking an experienced Outside Sales Representative-Facilities Supply with strong Hospitality Maintenance, Repair & Operations (MRO) experience to manage and grow an existing customer portfolio while actively developing new business in the Chicagoland market.

The ideal candidate is consultative and data-driven, with a solid understanding of Hospitality solutions and a proven ability to grow share of wallet by building trusted relationships with GMs, Housekeeping, Dir. Of Engineering and Procurement. This role spends the majority of time in the field, engaging customers face-to-face.

This base + uncapped commission role includes an auto allowance, company‑provided cell phone and laptop, T&E card, and an estimated total compensation range of $75,000-$125,000+, based on performance and experience.e. Must reside in or be willing to relocate to the (Chicago and surrounding area)

Key Responsibilities

• Manage and grow relationships with an assigned base of Hospitality customers and key vendor partners.

• Increase share of wallet by identifying customer needs and delivering tailored MRO solutions to active, new, and inactive accounts.

• Identify and pursue new business opportunities, partnering with management to develop and execute territory and account strategies.

• Create and execute territory and account plans aligned with sales objectives, leveraging data, CRM insights, and competitive analysis.

• Maintain a healthy, accurate sales pipeline that balances customer satisfaction with profitable growth.

• Monitor competitive activity and communicate market insights and recommendations to leadership.

• Continuously enhance product knowledge and sales skills to maintain a professional, credible presence in the field.

Qualifications

• Minimum of 4 years of outside sales experience within the Hospitality vertical, ideally in the MRO, distribution, or manufacturing space.

• Demonstrated ability to use data, analytics, and CRM tools to drive sales growth and manage pipeline performance.

• Strong consultative selling skills with a track record of growing existing accounts and winning new business.

• Self-motivated, results-oriented, and comfortable working independently in a field-based role.

• Strong problem-solving, active listening, time management, and organizational skills.

• Proficiency in Microsoft Office with strong overall digital literacy.

What Success Looks Like

• Consistent growth in territory revenue and share of wallet.

• Strong customer retention with expanded relationships across multiple contacts.

• A well-managed, data-driven pipeline with predictable results.

• Trusted advisor relationships with customers and effective collaboration with internal teams.

This role is ideal for a sales professional who thrives in the field, understands the Hospitality landscape, and is motivated by building long-term customer relationships while driving measurable growth.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.