Customer Application Specialist (CAS), Pathology

Job Description Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets. Our Pathology and Genomics Solutions are at the core of our mission to advance cancer research, diagnostics, and laboratory performance. Through innovation, integrity, and a customer-first mindset, our One Agilent global team delivers trusted answers that improve the quality of life worldwide. Agilent's Diagnostics and Genomics Group is seeking a customer-focused In-Field Customer Application Specialist (CAS) to support new and existing customers in the PA, DE & WV territory. This role serves as the scientific and technical expert for Agilent's Pathology and Genomics Solutions, partnering closely with sales, service, and internal teams to drive growth, ensure successful implementations, and optimize customer outcomes. This is a remote, home-based position, with the expectation of frequent travel throughout the assigned territory to visit customer sites as business needs require. Territory Coverage Primary territory includes the entire states of PA, DE & West Virginia Position is remote/home-office based within the territory Regular travel within the territory is required to support pre-sales, post-sales, training, and customer optimization activities Key Responsibilities Provide pre-sales scientific and technical consultation, partnering with Sales to guide customers toward optimal Pathology and Genomics solutions Support customer meetings and presentations as the technical subject matter expert (in-person and remote) Co-travel with Sales Account Managers to develop new business and support existing accounts Support post-sales installations, including on-site training and Performance Qualification, in collaboration with Field Service Engineers and internal teams Optimize customer assays including IHC, Special Stains, H&E, and Molecular ISH/FISH Deliver on-site and remote troubleshooting in partnership with Applications, Technical Support, Sales, and Service teams Act as the customer voice, providing feedback to influence future product and application development Maintain awareness of competitive solutions and articulate Agilent's value differentiators Complete required administrative activities, including scheduling, travel, expenses, and service documentation Qualifications Bachelor's or Master's degree (or equivalent) in Life Sciences or a related field 1-2 years of experience supporting pathology and To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE0MjA1LjEwODY1QGFnaWxlbnR0ZWNobm9sb2dpZXNjb21wLmFwbGl0cmFrLmNvbQ