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Mgr, Area Service

Berkshire Hathaway Energy

Reno, NVFull-time$117–147K/yrSeen 1mo agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$117–147K/yr
Location
Reno, NV
Schedule
Full-time
Work Authorization
US work authorization required

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Area Service Manager oversees electric distribution facilities, including their design, construction, operation, and maintenance, with an emphasis on reliable service and customer care. The role directs field personnel and resources, manages safety, compliance, and maintenance programs, and represents the company in its communities. It also oversees business office activities with Customer Service leadership and may require on-call support outside normal business hours.

Skills & qualifications

RequiredNice to have

Skills

Power Line ConstructionPower Line OperationsPower Line MaintenanceSafety and Compliance RegulationsCustomer Service PracticesAnalytical SkillsInterpersonal SkillsCustomer ServiceCommunicationLeadershipProblem-SolvingConflict ResolutionLabor Management24x7 Operations ManagementPCsWord ProcessingSpreadsheet SoftwareDatabase SoftwareBendingStoopingReachingExtended Standing

Qualifications

Bachelor's Degree or Journeyman Lineman Certification+5 Years Related Experience+2 Years Managing Teams9 Years Experience+2 Years Managing Teams

Full job description

JOB DESCRIPTION

Basic Purpose

This position is responsible for ensuring that specific operating objectives are met through practical management of electric distribution facilities, the design and construction of electric distribution facilities with a major emphasis on courteous, reliable and quality customer service. Oversees business office activities in conjunction with the appropriate leadership from the Customer Service organization. Provides positive company image in the communities served.

RESPONSIBILITIES

Essential Duties and Responsibilities

Ensures timely construction, continuity, and reliability of electric service by organizing and directing the construction, operating/maintenance, and trouble response personnel.

Ensures availability of appropriate equipment, materials, and other resources for the construction, operation, and maintenance of electric distribution systems.

Maintains public and employee safety by directing safety programs in accordance with company safety rules, practices and procedures, local, state, and federal regulations; assumes environmental leadership role.

Maintains electric systems reliability and quality of service to existing customers within budget constraints through implementation and management of facilities maintenance programs.

Prepares and maintains records and reports to provide reference material for district use, budgeting, claims and other company departments.

Ensures safety, integrity and availability of electric system through its safe operation by providing controlling party functions.

Represents the company as the front-line executive and deliver company messaging, develop company culture, and drive company direction on a daily basis with employees.

Maintains a culture of mutual respect and hold employees accountable to all safety and Company rules/policies.

Monitors and enforces all compliance requirements for area of responsibility.

May be required to be on call on nights or weekends in support of front-line operations

Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.

Performs related duties as assigned.

QUALIFICATIONS

Essential Education, Skills, and Environment

Education and Work Experience

Bachelor’s degree from an accredited school (or) a journeyman lineman certification and five (5) years of related experience with a minimum of 2 years experiences in managing teams or leading work groups.

Candidates that do not possess a bachelor’s degree (or) journeyman lineman certificate must have 9 years’ experience with a minimal of 2 years experiences in managing teams or leading work groups.

Specialized Knowledge and Skills

Demonstrated knowledge of:

Power line construction, operating, and maintenance practices

All federal state, and local safety/compliance regulations affecting distribution operation

Customer service business practices, policies, and procedures.

Demonstrated skills such as:

Analytical, interpersonal, customer service and communication

Leadership, problem-solving, conflict resolution, and labor management

Managing a 24x7 operations organization, often remotely located.

Equipment and Applications

PCs, word processing, spreadsheet and database software.

Work Environment and Physical Demands

Required to bend, stoop, reach, or stand for extended periods. May be required to work outside of normal business hours.

Note: Immigration Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but is NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For more information regarding work visas, please visit www.uscis.gov.

ABOUT US

NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.

ABOUT THE TEAM

NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

JOB INFO

Job Identification: 10005299

Job Category: Electric Operations

Job Schedule: Full time

Job Shift: Day

Travel Requirements: Up to 25%

Pay Range: $117,400.00 - $146,700.00 Up to a 15% Short-Term Incentive Plan target opportunity, at the discretion of the company

Relocation Assistance: Not currently offered for this position

Sponsorship: No - Must be authorized to work in the United States without the need for current or future sponsorship.

Business: NV Energy

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