Clinical Care Reviewer II - Behavioral Health

Clinical Care Reviewer II - Behavioral Health

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remote type

Remote

locations

Massachusetts WFH

time type

Full time

posted on

job requisition id

R14483

Job Summary:

Clinical Care Reviewer II – Behavioral Health is responsible for processing medical necessity reviews for appropriateness of authorization for behavioral health care services, assisting with discharge planning activities (i.e. outpatient services, home health services) and care coordination for members.

Essential Functions:

• Complete prospective, concurrent and retrospective review of Behavioral Health services

• Identify, document, communication and coordinate care engaging collaborative care partners to facilitation transition to an appropriate level of care

• Engage with medical director when additional clinical expertise if needed

• Maintain knowledge of state and federal regulations, including State Contracts and Provider Agreements, benefits, and accreditation standards

• Identify and refer quality issues to Quality Improvement

• Identify and refer appropriate members for Care Management

• Provide guidance to non-clinical staff

• Provide guidance and support to LPN staff

• Attend medical advisement and State Hearing meetings, as requested

• Assist Team Leader with special projects or research, as requested

• Perform any other job related duties as requested.

Education and Experience:

• Associates of Science (A.S) in Nursing required or

• Bachelor of Science (B.S) in Social Work required or

• Master's degree in a mental health related field (Psychology, Counseling Psychology, Marriage or Family Therapy) required

• Three (3) years clinical experience required

• Utilization Management/Utilization Review experience preferred

• Medicaid/Medicare/Commercial experience preferred

Competencies, Knowledge and Skills:

• Proficient data entry skills and ability to navigate clinical platforms successfully

• Working knowledge of Microsoft Outlook, Word, and Excel

• Effective oral and written communication skills

• Ability to work independently and within a team environment

• Attention to detail

• Proper grammar usage and phone etiquette

• Time management and prioritization skills

• Customer service oriented

• Decision making/problem solving skills

• Strong organizational skills

• Change resiliency

Licensure and Certification:

• Current, unrestricted Registered Nurse (RN) Licensure, Licensed Social Worker (LSW, Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LICSW), Associate Clinical Social Worker (ACSW), Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), Licensed Marriage & Family Therapist (LMFT) or Licensed Mental Health Practitioner (LMHP) required

• MCG Certification is required or must be obtained within six (6) months of hire required

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

• Travel is not typically required

Compensation Range:

$75,200.00 - $120,500.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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Brand=Commonwealth Care Alliance

About Us

The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers.

We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day.

The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day. We do what it takes to form creative solutions that make our community and the world just a little better. Discover what it means to be #UniquelyCareSource.