Administrative Coordinator 2-EC

This position is located in Baton Rouge, LA Office of Early Childhood Operations

Job Focus AreaThe Program Integrity and Compliance Unit establishes and maintains a comprehensive, standardized framework to prevent, detect, investigate, and resolve fraud, waste, abuse, and non-compliance across all state and federally funded programs, ensuring resources are managed responsibly, benefits are provided only to eligible recipients, and program objectives are achieved with integrity, accountability, and regulatory compliance. We’re looking for an Administrative Coordinator 2 to serve as the first point of contact at the agency, creating a welcoming environment for callers and providing administrative support that keeps our unit running smoothly.

The Administrative Coordinator 2 assists with the management of numerous administrative programs and functions for the unit, which include, but are not limited to: referral complaints, attendance records, record retention, printing, and compliance. The person in this position works closely with the Program Integrity and Compliance Consultant and manages the numerous reports required by state law, state programs, keeping the unit in compliance with all requirements. Applicants with the following experience are encouraged to apply:• Ability to manage multiple priorities in a deadline-driven environment

• Excellent written and verbal communication skills

Candidates with the following skills and competencies are encouraged to apply:• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Displaying Professionalism:The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

One year of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience. The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties In this role As an Administrative Coordinator 2, you will.:

• Enter, update, and maintain referral claims, and assessment data within departmental systems, ensuring the accuracy and integrity of program records.
• Manage complaints and inquiries by documenting information, coordinating responses, and communicating with program staff and stakeholders as needed.
• Process mail returned by the United Postal Service. This includes documenting the type of mail and reason for the return in the system.
• Make phone calls to providers and claimants to update or request information in the system or database.
• Sort documents appropriately according to their designated locations.
• Support and participate in various assigned projects, initiatives, and operational tasks as needed.
• Assist with technical assistance and other functions as assigned.

Position-Specific Details: Appointment Type: Probational, Promotional, or Job Appointment. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Work hours are Monday - Friday. Work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information: For further information about this vacancy contact: Louisiana Department of Education – Human Resources PO Box 94064 Baton Rouge, LA 70804 [email protected]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities