Administrative Coordinator 3

The Operational Development Section consists of the Planning and Research Units, which function as staff for the Superintendent of the Office of State Police. The Planning Unit is tasked with producing the Strategic Plan, Operational Plan, and the management of numerous federal grants. The Research Unit is responsible for the development of policy and procedure, legislative concerns, general research, and numerous special projects. Another proud accomplishment of the Section is the ongoing process of updating and revising all departmental forms and documents.. This project includes the removal of unnecessary forms and updating existing forms and documents as needed to comply with additional mandates and legislative actions. Many forms are being converted into an electronic format that will be accessible on the intranet, which will help to improve the efficiency of the department and allow for electronic storage and dissemination.

An ideal candidate should possess the following competencies:

Selected Core Competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Selected Preferred Competencies:. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:As the Administrative Coordinator 3, your job duties include, but are not limited to, the following:

• Answer all calls promptly, accurately, and in a friendly and courteous manner. Calls are screened and transferred to the appropriate person. Ensures that Telephone messages are taken accurately, and calls placed on hold are returned promptly.
• All visitors are treated positively and pleasantly. Provides information such as directions to a department, agency, and employee locations accurately.
• Accountable for receiving, reviewing, and overseeing the distribution of all incoming and outgoing mail for the building. Directs numerous daily UPS mail deliveries to personnel within the building.
• Perform all administrative and clerical duties required by the Department of Public Safety, Office of State Police, and Operational Development. This position requires a good knowledge of office support functions, including, but not limited to: Microsoft 365 and spreadsheet applications, utilizing a multi-line call system, numerous customized databases, scanning, copying, file maintenance, research, collecting, and organizing data.
• Provide clerical support for Commissioned and non-commissioned Personnel assigned to Operational Development. The incumbent is exposed to highly sensitive information regarding gaming industry investigations and must exercise sound judgment to maintain confidentiality.
• Coordinate and execute routine clerical functions, such as the processing of paperwork, answering the telephone, electronic updating of records, and the filing of personnel records, tabulation of data, updating various forms, the section phone list, and the employee address/emergency contact list, etc. Implements new or revised record-keeping procedures. Coordinates and works on various office functions, such as holidays and training.

Position-Specific Details: Appointment Type: Probational, Promotional, or Job Appointment Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday—Friday Career Progression: This position does not participate in a Career Progression. Location: This vacancy is located in the Operational Development Section in the Office of State Police located in East Baton Rouge Parish. Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply: No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted instead of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information: Department of Public Safety ATTN: Human Resources/Kristin Garcia P.O. BOX 66614 Baton Rouge, LA. 70896 Email:[email protected]