Credit Administrator

About Diversified:

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

What to Expect:

At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.

Job Summary

In this role you will report to the Credit Manager and will be an individual contributor to the Credit team. As a Credit Administrator, you will play a crucial role in maintaining the financial health of the organization, by managing and overseeing various credit functions. Your responsibilities will span from evaluating credit information forms, conducting thorough risk assessments, to ensuring compliance with regulatory standards and maintaining sound credit policies. Whether you are assessing the creditworthiness of potential clients or monitoring existing client updates, your expertise will be integral in safeguarding assets and supporting strategic growth initiatives.

Primary Duties and Responsibilities

• Assess financial stability of customers based on credit reporting data and payment history.

• Onboard new customer accounts by capturing data and creating customer profiles.

• Determine appropriate credit limits and work with Sales & finance to set appropriate payment terms.

• Maintain detailed records of credit activities.

• Communicate with sales team and finance regarding credit issues.

• Assist in the development and implementation of credit policies.

• Provide support during audits and regulatory reviews.

• Ensure compliance with company credit policies and legal requirements.

• Monitor ongoing client financial health and review existing credit lines regularly to adjust limits or terms as needed.

• Preserve precise documentation of credit approvals, credit lines, and risk profiles within Microsoft Dynamics 365 and CRM platforms.

• Create and maintain customer credit files in Microsoft Teams to include but not limited to Secretary of State registration, Duns & Bradstreet credit reports, and other customer-related credit documents.

Education, Certifications and Requirements

Associate s' or Bachelors' degree required or in lieu of degree, 4 years equivalent credit experience.

2 years of experience in commercial. credit analysis, B2B credit risk administration or a related financial role.

Competencies, Skills and Experiences:

• Hands-on experience with credit management software and ERP systems, preferably Microsoft. Dynamics 365 and enterprise CRM systems.

• Strong understanding of financial statements and credit analysis.

• Ability to analyze complex credit files.

• Knowledge of relevant laws and regulations regarding credit data.

• Previous experience in credit administration or related field.

• Strong analytical and problem-solving skills.

• Excellent attention to detail and organizational abilities.

• Ability to work independently and as part of a team.

• Excellent interpersonal and communication skills to liaise effectively with clients, internal teams, and senior management.

• Proficiency with credit management and financial analysis tools.

• Good understanding of accounting principles and practices.

• Ability to maintain confidentiality and handle sensitive information.

What We Offer:

We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

• Multiple medical plan options to fit you and your family’s needs

• HSA & HRA company contributions

• Dental coverage, including orthodontic benefits, and vision plans

Company-paid benefits

• Basic Life, AD&D

• Short-Term and Long-Term Disability insurance

• Employee Assistance Program (EAP)

• Generous paid time off — 3 weeks PTO plus company holidays and floating holidays

• 401k with company match

• Paid maternity leave

• Healthcare and Dependent Care Flexible Spending Accounts (FSA)

• A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services

• Commuter benefits

• And much more