Housing Support Policy and Provider Training Specialist - Human Services Program Representative 2

Working Title: Housing Support Policy and Provider Training Specialist

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

• Job ID : 97698

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/13/2026

• Closing Date : 10/19/2026

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS-Central Office / HHSSA Housing Support

• Work Shift/Work Hours : Day Shift / 8:00am to 4:30pm

• Days of Work : Monday - Friday

• Travel Required : Yes, (10-15% for meetings)

• Salary Range: $32.97 - $48.60 / hourly; $68,841 - $101,476 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Flexible work hours may be permitted with supervisor approval.

Join our dedicated Housing Support Program (HSP) team in the Homelessness, Housing, and Support Services Administration (HHSSA) where you will play a vital role in shaping, applying, and enhancing HSP policy. In this role you will develop, apply, and modify HSP policy, ensure HSP providers receive needed training, and oversee the program’s quality assurance process. This position provides extensive training and technical assistance to HSP providers as well as county and tribal contract managers and planners. You will also work to ensure that issues and concerns are logged and resolved in a timely fashion. You will represents the HSP on a variety of workgroups and coordinates across state government to ensure that HSP is an included response in efforts to end and prevent homelessness for people with disabilities and older adults.

Responsibilities include, but are not limited to:

• Leads HSP policy development and interpretation, program improvement, and quality assurance processes to ensure compliance with program-related standards as outlined in the HSP Agreement.

• Participates in the development and interpretation of HSP policy, trains internal and external partners, and establishes best practices and standards for the HSP.

• Develops and executes training materials designed to provide prospective, new, and experienced providers with information related to HSP.

• Coordinates county and tribal contract manager and planner meetings to address programmatic issues and provide guidance around HSP policy and standards.

• Provides technical assistance related to HSP upon request from internal and external partners.

• As assigned, manages projects, participates in collaborative efforts, and assists with development activities underway in HHSSA and other areas of state government affecting the planning for housing-related services and supports.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Three (3) years of advisory or strategic-level experience in government or non-profit agency focused on supportive housing, housing assistance, housing support, or another related programs.

Demonstrated experience must include:

• Working knowledge of the role of income support programs in Minnesota’s human services and community health systems.

• Skilled in developing and presenting training material in a variety of formats, supporting a wide range of learning styles and accessibility needs.

• Contract management and/or basic financial management/budgeting practices.

• Practical understanding of eligibility, payment, and tracking systems such as MAXIS, MMIS, and HMIS.

• Skilled in program design, implementation, management, and policy development.

• Knowledge of continuous improvement methods.

• Proficiency in initiating, tracking, and completing project work.

A bachelor’s degree in social work, public policy, public administration, or a related field may substitute for one (1) year of work experience.

A master’s degree in social work, public policy, public administration, or a related field may substitute for two (2) years of work experience.

Preferred Qualifications

In addition to the minimum qualifications noted above, the ideal candidate will also demonstrate:

• Variety of experiences working effectively with others from different backgrounds and cultures.

• In-depth understanding of eligibility and quality assurance standards for HSP.

• Comprehensive understanding of all HSP setting types, including their unique requirements and best practices, and the ability to apply this knowledge in training and technical assistance.

• In-depth understanding of the role and function of eligibility, payment, and tracking systems such as MAXIS, MMIS, and HMIS.

• Experience in analyzing and addressing quality assurance issues.

• Skill in clearly communicating complex information to diverse audiences.

• Expertise in developing training materials and technical assistance tools.

• Experience working with training development software such as Articulate 360.

• Experience interpreting and applying state and federal laws.

• Strong facilitation skills for guiding discussions and soliciting diverse perspectives.

• Proven ability to prioritize effectively in a dynamic environment with multiple partners.

• Exceptional communication, interpersonal skills, professionalism, and responsiveness.

• Knowledge of DHS policies, procedures, processes, laws and rules, state information technology practices and issues.

Additional Requirements

• The MinnesotaDepartmentofHumanServices(DHS) will conduct criminalbackgroundchecksonallfinalistsforthis position.Finalistsmustpassthe DHS backgroundcheck.

• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to jobperformance.It alsoincludescontact withtheapplicant'sformer employer(s).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.