Patient Services Representative

Niagara Falls. Patient Services Representative. Roswell Park. FT. 1st Shift. Benefits. Locations Available: - 10175 Niagara Falls Blvd., Niagara Falls - 621 10th Street, Niagara Falls Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options. Excellent Benefits: - Schedule is Monday through Friday - Medical Insurance via Highmark Blue Cross Blue Shield - Dental Insurance and Vision Insurance - 401(k) with company match - Company paid life insurance, options for LTD, Critical Illness, Accident - Generous Vacation and Sick time - 11 Holidays The Patient Service Representative (PSR) serves as the initial point of contact for patients, providing administrative and customer service support. Handle tasks such as scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff. PSRs play a crucial role in creating positive patient experience and maintaining efficient healthcare operations. Responsibilities: Medical receptionist - Greeting and welcoming all patients - Assist nurses, physicians, and other clinical and/or medical staff with administrative support - Accurately and efficiently respond to tasks received from providers, other office staff, and billing - Open and close the patients waiting room Education/Experience: - High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or - Must have one (1) years customer service experience in an office, preferably with patients - Successful completion of an accredited medical office assistant education program preferred - Must have experience working in Windows and with MS Office software To apply, contact the employer, by email, or on-line: Email: [email protected] Web-site: http://www.roswellpark.org/careers