Collections Specialist
GREEN BAY, WIJobSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
KBX is seeking a Collections Specialist to support customer accounts and cash flow operations. The role focuses on resolving outstanding balances, improving payment performance, and increasing process efficiency through customer and internal stakeholder partnerships. The specialist monitors accounts, follows up on past-due invoices, resolves discrepancies, and escalates payment risks. The team supports the company’s financial health by driving timely collections and optimizing cash flow.
Skills & qualifications
Skills
Qualifications
Full job description
JOB REQUIREMENTS: Your Job KBX is seeking a Collections Specialist to join our team supporting customer accounts and cash flow operations. In this role, you will partner with customers and internal stakeholders to resolve outstanding balances, improve payment performance, and drive process efficiency. The successful candidate will leverage strong communication, problem-solving, and analytical skills to create value while providing exceptional customer experience. Our Team This team plays a critical role in supporting the company's financial health by driving timely collections, resolving customer account issues, and optimizing cash flow. Team members partner closely with customers and cross-functional stakeholders to solve problems, improve processes, and create long-term value for the business. What You Will Do Ensure that customers adhere to established payment terms through account monitoring and action. Contact customers by phone, email, and customer portals to secure payment commitments, confirm remittance details, and resolve account discrepancies. Manage a portfolio of customer accounts and execute timely follow-up on past-due invoices. Collaborate with internal partners to identify customer disputes and escalate appropriately to reduce and resolve payment delays. Prepare portfolio updates and aging commentary. Escalate high-risk accounts, repeat nonpayment, and change in payment behavior to leadership. Who You Are (Basic Qualifications) Experience communicating with internal and external stakeholders to resolve issues and achieve outcomes Experience leveraging Ai in a professional environment OR experience in process transformation and/or process automation Experience in collections, accounts receivable, credit, billing, customer service, or a related finance function Experience working with Microsoft Excel and business systems to analyze account information What Will Put You Ahead Experience in a role supporting Ocean, or Freight Forwarding, or Less-Than-Truckload (LTL), or Full Truckload, or Rail Transportation Degree in Accounting, Finance, Logistics Business, or a related field Experience managing business-to-business (B2B) collections At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are... For full info follow application link. Equal Opportunity Employer, including disability and protected veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/8D035A26FB394A4C
How this job compares
Set against the 716 open Accounts Receivable jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This postingNot listed
- US median$69–98K/yr188 salary ranges
- US median$21–27/hr194 hourly ranges
- Openings
- Olive Jobs lists 29 open Accounts Receivable jobs in Wisconsin and 716 across the US. 8% of them nationwide are listed as remote or flexible.
- Hiring the most in Wisconsin
- ULINE INC3 open
- Aston Carter2 open
- Rite-Hite Holding Corp.2 open
- Experience
- Accounts Receivable postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 4 years (472 postings).
- Education
- 62 of the 716 open Accounts Receivable jobs (9%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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