Account Recovery Specialist
FINANCE SYSTEM OF GREEN BAY INC.
GREEN BAY, WIJobSeen 1w agoSeen in employer's feed 2 days ago
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Job overview
The Account Recovery Specialist works with businesses and consumers to address delinquent accounts. The role involves contacting customers, negotiating payments or repayment arrangements, maintaining account and collection records, and responding to account questions. It also includes checking insurance claim payment status and writing appeal letters for denied claims while following corporate policies, regulations, and client requirements.
Skills & qualifications
Skills
Full job description
JOB REQUIREMENTS: Arrange for debt repayment or establish repayment schedules based on customers financial situations. Record information about financial status or customers and status of collections efforts. Utilize various collection strategies in an attempt to contact businesses and consumers to negotiate payment in full or payment arrangements on delinquent accounts. Update information within a customized database, search various internet sites and correspond with clients. Ensure adherence to all corporate policies and procedures. Adhere to Federal, State regulations and client requirements. Record information about financial status of customers and status of collection efforts. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Locate and monitor overdue accounts, using computers and a variety of automated systems. Advise customers of necessary actions and strategies for debt repayment. Answer customer questions regarding problems with their accounts. Receive payments and post amounts paid to customer accounts. Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Proficient and professional verbal and written communication skills Proficient computer knowledge Ability to interact effectively primarily over the telephone and through email Strong interpersonal, active listening, critical thinking and analysis skills ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: [email protected] Mail a Rsum: Finance System of Green Bay Attn: Steve P O Box 1597 Green Bay, WI 54305 Apply In Person: 301 N Jackson St Green Bay, WI
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