Human Resources Manager

DescriptionPOSITION SUMMARY The HR Manager is responsible for driving the daily initiatives associated with benefits, payroll, employee and management support, training and education, and compliance at CU*Answers and with our network partners. This individual will work closely with the VP of HR to build, maintain, promote, and administer the programs. The HR Manager will collaborate with managers and employees to ensure programs are effectively implemented and capitalized on by all individuals within the network. The ability to apply independent judgment is critical in managing complex tasks and making decisions that directly impact the organization's success. This includes assessing situations, analyzing available information, and evaluating potential risks and benefits to determine the best course of action. The individual in this role is expected to make well-informed decisions without constant supervision, addressing challenges with confidence and ensuring alignment with organizational goals and values. This function involves balancing competing priorities, managing ambiguity, and handling urgent or sensitive matters with discretion. ESSENTIAL Job Functions Management Duties 1. Assist the VP of Human Resources with the day-to-day team operations for corresponding departments to ensure overall performance meets company objectives including but not limited to coaching, mentoring, developing, hiring, firing, disciplining, motivating, performance reviews, training, goal setting, payroll processing, staff budgeting, and other HR administrative tasks. Partner with the VP of Human Resources on strategic planning, budgeting, project execution, and personnel development initiatives. Benefits 1. Coordinate all benefit administration including health, dental, life, workers' compensation, disability, reimbursement accounts, and COBRA. 2. Facilitate communication with all vendors, the VP of HR, and CFO to ensure proper plan design and implementation of benefit plans. 3. Develop and maintain educational materials on HR practices, including FMLA, Workers' Compensation, Benefits, etc. 4. Promote benefit programs through venues like New Employee Orientation, REACH courses, marketing communications, and more. 5. Ensure staff awareness of available benefit opportunities and provide resources for utilization. 6. Maintain system documentation related to benefit programs. 7. Collaborate with HR team members to ensure understanding of benefit programs and procedures. 8. Oversee and coordinate Open Enrollment periods for employees. Payroll 1. Oversee the HR-related functions that support accurate and timely payroll processing, ensuring employee information, timekeeping, paid time off, and leave records are properly maintained and communicated. 2. Ensure managers and employees comply with established timekeeping, payroll submission, and approval procedures. 3. Provide oversight of HR processes related to employee compensation changes, benefit deductions, leave payments, and payroll adjustments to ensure accuracy and compliance with company policies. 4. Collaborate with Payroll and Accounting to identify and resolve discrepancies, improve processes, and maintain effective communication and appropriate separation of duties. 5. Develop, maintain, and improve HR-related payroll procedures and internal controls to support operational efficiency, accuracy, and compliance. 6. Serve as an escalation resource for management and employees regarding complex timekeeping, paid time off, leave, and other HR-related payroll matters. Compliance 1. Ensure compliance with FMLA and Disability Leaves, including employee and manager educa