Event Sales and Planning Manager

Description:

Royal Palms Resort and Spa is a luxury destination in Phoenix known for personalized hospitality, beautiful event spaces, and memorable guest experiences.

The Opportunity

We are seeking an ambitious, relationship-focused Event Manager to develop, generate, and close catering and corporate event business. This is a highly visible role with an individual sales quota and the opportunity to build valuable client relationships, grow your sales expertise, and collaborate with teams across a renowned luxury resort.

You will manage the client journey from initial inquiry through event completion while creating thoughtful solutions that exceed expectations.

What You’ll Do

• Develop and close catering and corporate event business.

• Achieve or exceed your individual sales quota.

• Build relationships with clients, meeting planners, vendors, and industry partners.

• Conduct site inspections and confidently present resort venues and services.

• Manage contracts, proposals, forecasts, event details, and billing coordination.

• Partner with Banquets, Culinary, Reservations, Housekeeping, and AV teams.

• Attend pre-convention meetings and ensure events are prepared to client specifications.

• Help increase revenue through rooms, food & beverage, and meeting space.

• Resolve challenges quickly and create solutions that strengthen the client experience.

• Build a strong foundation in luxury hospitality, sales, and event operations.

Why Royal Palms

• Build your career in a distinctive luxury resort environment.

• Gain hands-on experience across sales, events, hospitality, and operations.

• Work with talented teams across the property and make a visible impact.

• Develop lasting relationships with clients and industry professionals.

• Bring your ideas to life in a beautiful, creative setting.

Qualifications:

• 1–3 years of experience in hotel sales, catering, event planning, or hospitality.

• Strong communication, organization, and relationship-building skills.

• A proactive, goal-oriented approach and comfort working toward a sales quota.

• Confidence presenting ideas and guiding clients through decisions.

• Creativity, professionalism, and a desire to keep learning.

• Ability to collaborate across departments in a fast-paced environment.

• Flexibility to work occasional evenings, weekends, and holidays.

Benefits & Perks

• Enjoy free employee meals in our employee dining hall

• Discounted & Complimentary Hotel Room Nights

• Medical Dental and Vision Insurance (Full-time colleagues)

• Retirement savings plan

• Excellent training and professional development

• Opportunities to work around the world with Hyatt Hotels and Resorts

• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location: US-AZ-Phoenix

Organization: Royal Palms Resort and Spa

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: PHO004625

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.