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Disability Insurance Claims Analyst

Northwestern Mutual Life Insurance Company

FRANKLIN, WIJobSeen 1w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
FRANKLIN, WI
Work Authorization
Not specified

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Job overview

The Disability Insurance Claims Analyst evaluates eligibility, calculates benefits, and guides clients through the claims process. The role includes structured classroom training, practical exercises, case studies, and ongoing mentorship while analysts learn end-to-end claim management, including medical and financial reviews. Successful analysts are curious, detail-oriented, analytical, empathetic, and able to communicate clearly while managing competing priorities.

Skills & qualifications

RequiredNice to have

Skills

Critical ThinkingEmpathyCommunicationCross-Team CollaborationClaims AnalysisBenefit CalculationMedical and Financial ReviewsAnalytical JudgmentClient InteractionPriority Management

Benefits

Paid Time Off

Full job description

JOB REQUIREMENTS: Disability Insurance (DI) Claims AnalystImportant Information The recruitment process is expected to take approximately 6 to 8 weeks. This position is scheduled to begin on October 19, 2026. To support successful onboarding, full attendance during remote classroom training is required. PTO will be restricted during this period.About the Opportunity Join our Disability Insurance (DI) Claims team as an analyst in a dynamic, client-centered environment. You'll apply critical thinking, empathy, clear communication, and cross-team collaboration to evaluate eligibility, calculate benefits, and guide clients through the claims journey. Through structured training and on-the-job mentoring, you'll learn end-to-end claim management across initial and ongoing phases, build expertise in medical and financial reviews, and deliver timely, high-quality outcomes for clients, field partners, and the enterprise. Learn More Northwestern Mutual's Individual Disability Income Insurance products help clients protect one of their most important assets: their ability to earn an income. Learn more about these products and their impacts by visiting: https://www.northwesternmutual.com/disability-insurance/ What to Expect Classroom Training Training begins on October 19, 2026, and typically lasts 3 to 4 months. During this period, you will participate in: Virtual instructor-led training Practical exercises and case studies Guided application of claim concepts Foundational claims and policy education Structured coaching and performance feedbackOngoing Development As claims are assigned, you will be paired with an experienced mentor who will provide coaching, support, and guidance. Even after formal classroom training concludes, mentorship continues to help strengthen your: Claims decision-making abilities Technical expertise Written communication skills Client interaction skills Overall claim management effectiveness Success in this role develops over time through continuous learning, feedback, collaboration, and practical experience. What Success Looks Like Successful DI Claims Analysts are naturally curious, detail-oriented, and comfortable working through complex situations. They bring structure to ambiguity, exercise sound judgment, and balance analytical rigor with compassion. The strongest performers: Ask thoughtful questions and seek to understand the complete claim picture Analyze information critically and objectively Communicate clearly and professionally Demonstrate empathy during sensitive conversations Manage competing priorities effectively Take ownership of their development and results Focus on delivering outstanding client experiences This role is ideal for individuals who enjoy solving problems, learning continuously, and making meaningful contributions through both technical expertise and human... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/32F964F577844CC0 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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