Dispatchers Full-time, Day Shift Peoria
Peoria, ILFull-timeSeen 2w agoSeen in employer's feed 1w ago
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Job overview
The dispatcher receives requests for ambulance and wheelchair service, enters information into the CAD system, selects and dispatches appropriate units, and maintains system status control. After training, the role follows a rotating schedule of three 12-hour shifts one week and four 12-hour shifts the next. During training, the dispatcher works 8-hour shifts Monday through Friday.
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Skills
Full job description
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13803159 As a dispatcher, you will be responsible for receiving requests for ambulance and wheelchair service, inputting information into the CAD System, selecting and dispatching the appropriate units to respond to the type of call and maintaining correct system status control. This position will work a 12-hour shift rotation with three (3) 12-hour shifts one week and four (4) 12-hour shifts the second week, once training has been completed. While in training, you will work 8-hour shifts Monday through Friday. What You Will Do: - Receive incoming emergency and non-emergency requests for service - Determine call the urgency and location of the situation - Dispatches the appropriate unit to respond to emergency and nonemergency requests for ambulance service based on the type of call and scheduled time - Maintain patient confidentiality - Relocate, as required, units from one post location to another as designated by the System Status Plan - Prepare accurate and timely statistical reports and appropriate paperwork - Follow operations service center policies and procedures - Assist as needed with the scheduling of field and operations service center personnel
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