Human Resources Generalist

Full-time Regular

Clerical

Requisition ID: 2059

Salary Range: $25.00 To $25.00 Hourly

SCHEDULE:

Monday - Friday 8am-4pm

LOCATION:

Norwich, CT

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The HR Generalist I is responsible for supporting the core human resources functions of The Arc Eastern Connecticut, an organization dedicated to fostering belonging, equity, diversity, and inclusion for individuals with intellectual and developmental disabilities. This role focuses on the full employee lifecycle, including recruitment and onboarding, employee relations, benefits administration, and compliance with state and federal labor laws. The HR Generalist I acts as a primary point of contact for employee inquiries and ensures the accurate maintenance of personnel records and HR systems.

ESSENTIAL FUNCTIONS:

Recruitment and Onboarding

• Conduct and monitor recruitment activities, including attending quarterly job fairs and conducting weekly interviews.

• Coordinate and facilitate new hire onboarding orientations and required trainings.

• Collect and process all new hire paperwork and Form I-9 documents to ensure compliance.

• Utilize platforms such as Indeed and various registries (DDS Abuse and Neglect, Sex Offender Registry) for background screenings.

Benefits, Leave, and Compensation

• Collect and process monthly benefits enrollments and manages data within Employee Navigator.

• Assist HR Specialist with projects such as FMLA and other unpaid leaves of absence, ensuring accurate tracking and compliance.

• Complete and submit support enforcement services and employment verifications.

Employee Relations and Compliance

• Assist with employee relations and conflict resolution on a monthly basis.

• Manage unemployment claims and appeals via T&C Shield.

• Maintain employee records and scanning files daily to ensure data integrity.

• Conduct State of Connecticut surveys and financial audits as required.

Administrative Support

• Create and track personnel change forms (transfer/change requests).

• Maintain multiple tracking sheets using Microsoft Excel.

• Draft professional correspondence and handles sensitive, confidential data including wages, medical information, and SSNs.

EXPECTATIONS:

• Demonstrates a positive work ethic.

• Is able to work with limited supervision.

• Advocates for and protect participants’ rights in accordance with The Arc policies and procedures.

• Treats all individuals in an age appropriate manner, with respect and dignity, and to encourage opportunities that promote choice.

• Maintains a mature and positive attitude when dealing with program participants, staff, families, the public, and outside representatives.

• Works with a spirit of cooperation with all departments.

• Carries out all job responsibilities in a professional manner.

• Maintains attendance. Adheres to policies on attendance, days of absence, and illness.

• Keep records, conversations, and correspondence concerning staff and program participants confidential.

MINIMUM QUALIFICATIONS:

• High School diploma and relevant experience. Associate’s degree is a plus.

• Over 1 year and up to 3 years of experience in an HR-related role is required. Knowledge: Strong understanding of labor laws and HR best practices.

• Proficiency in Microsoft Outlook, Word, and Excel.

• Administrative: SharePoint, Docusign, and UltraCamp is a plus.

• Screening: Concentra Portal and various state/national registries a plus.

• Strong communication and interpersonal skills.

• Advanced organizational and multitasking abilities.

• Analytical skills for interpreting HR metrics and data.

• High level of discretion and ability to handle confidential information.

PHYSICAL REQUIREMENTS:

Physical Demands:

• Physical Effort: Sitting: More than 2/3 of the time.

• Standing/Walking: Up to 2/3 of the time.

• Repetitive use of hands/arms (typing/filing): More than 2/3 of the time.

• Lifting: Rarely required to lift 25–60+ pounds.

Mental Demands:

• Strong attention to detail and the ability to multitask.

• Strong problem-solving skills, with the ability to troubleshoot issues under pressure.

• Must be self-motivated with the ability to work independently, prioritize tasks, and meet deadlines.

• Ability to maintain confidentiality and handle sensitive information with integrity.

Travel: Occasional use of a personal vehicle to attend job fairs or visit other agency locations.

BENEFITS:

• Paid time off

• 403(b) matching

• Health Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance/ LTD

Opportunities for advancement are offered.

Helping others is a reward that will stay with you for the rest of your life.

Monday-Friday 8am-4pm