Premium Experiences - Sales and Program Coordinator
Richmond, VAFull-time$20–23/hrSeen 1w agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The Premium Experiences Sales and Program Coordinator supports the Premium Sales Manager with sales, service, and renewals for premium offerings at Altria Theater and Dominion Energy Center. The role coordinates premium products and events, manages part-time premium sales staff, maintains client records, and supports marketing and sales activities. It also serves as Lounge Manager on Duty during premium events and requires extended or irregular hours, including nights, weekends, and holidays.
Skills & qualifications
Skills
Qualifications
Full job description
Richmond, VA
Full time
R100126171
POSITION: Premium Experiences - Sales and Program Coordinator
DEPARTMENT: Premium Sales and Experiences
REPORTS TO: Premium Sales Manager
FLSA STATUS: Full-Time, Exempt
Summary
Historical Richmond venues Altria Theater and Dominion Energy Center, have an immediate opening for a Premium Sales Coordinator. This position is responsible for assisting the Premium Sales Manager regarding all sales, service, and renewal components of premium services offered at Altria Theater and Dominion Energy Center.
Essential Functions:
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Coordinate the day-to-day operation and execution of the premium products under the direction of the Premium Sales Manager.
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Directly responsible for the coordination and deliverables of the Lexus Lounge program, as well as the management of the part-time premium sales staff.
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Plan and execute premium events, creating event orders with necessary information.
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Communicate directly with clientele via phone call to fulfill customer requests and answer inquiries, respond to complaints, and follow up on client suggestions, providing a superior level of service through verbal and written communication.
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Coordinate with Ticketing and Premium Sales Manager to ensure quality and timely delivery of tickets to clientele.
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Maintain client database, entering all touch points and client profile information into CRM.
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Assist with the marketing and promotion of new and existing premium products.
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Schedule annual correspondence and special projects, with both onsite teams and the program sponsor.
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Assist with activities relating to selling such as cold calls, tours, and presentations.
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Liaise with Richmond Venues departments regarding upcoming activities and ongoings to ensure client satisfaction in and around the buildings and deliverables.
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Act as a ‘Lounge Manager on Duty’ during premium events.
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Work extended and/or irregular hours including nights, weekends, and holidays.
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Complete other duties as assigned undefined
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Required Qualifications:
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Minimum of 1 year of successful sales & service management experience (premium experience is a plus). Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders. Ability to manage a high level of detail across multiple projects and to prioritize efficiently. High emotional intelligence, intellectual curiosity, and desire to grow professionally. Ability to prioritize and meet competing deadlines independently. Ability to manage multiple tasks simultaneously, while remaining organized, efficient, and calm under pressure. Interest or Experience with Zapier, Asana, Boolean Logic, and/or digital automation is a plus.
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Compensation: $20-$23 an hour
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Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
How this job compares
Set against the 1,310 open Program Coordinator jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$20–23/hr
- US median$23–28/hr361 hourly ranges
This range's midpoint, $21.50/hr, is 16% below the US median midpoint ($26/hr) — in the middle half of Program Coordinator hourly ranges across the US.
- Openings
- Olive Jobs lists 18 open Program Coordinator jobs in Virginia and 1,310 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- UNIVERSITY OF TEXAS AT AUSTIN75 open
- The Salvation Army38 open
- Veterans Health Administration36 open
- Experience
- This posting asks for at least 1 year of experience; Program Coordinator postings that state a minimum ask for 2 years at the median (821 postings).
- Education
- 288 of the 1,310 open Program Coordinator jobs (22%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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