Data Specialist I, Data Acquisition

Job Family: Buildings

Req ID: 528627

Position Location: This role supports our Columbia, SC branch location, which serves customers throughout the greater Columbia, SC area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

As a Data Specialist, you will:

• Be the primary method of contact is via telephone; up to 8 hours of phone-work daily

• Negotiate the waiver of fees and/or obtain due date extensions as needed

• Determine invoices to be obtained by evaluating key data points

• Update systems of operation with tasks performed and relevant data

• Communicate to internal and external parties in a clear and detailed manner

• Perform at or below Target Key Performance Indicators (KPI’s) per Standard Operating Procedures

• Participate in the re-evaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process

• Select appropriate processes from clearly documented rules, past practices or new instructions

• Seek advice and guidance on non-routine or problem areas from senior department members

• Refer complex, unusual problems to senior department members

You will make an impact with these qualifications:

Basic Qualifications:

• Successful completion of UBK training (provided by Siemens the 1st two days on assignment)

• Professional phone presence

• Strong verbal and written communication skills

• Ability to negotiate effectively in a professional manner

• Ability to research and navigate websites and internal systems

• Excellent time management skills; reliable and able to multi-task

• Microsoft Office Suite

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Type at a minimum of 45 WPM

• Microsoft Outlook

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Ready to create your own journey?  Join us today!

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $31,108 - $53,328 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Organization: Smart Infrastructure

Job Type: Full-time

Category: Customer Services