
SENIOR EAP COUNSELOR
Houston, TXFull-time$75–81K/yrPosted 6 days agoStill listed 5 days ago
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Job overview
The Senior EAP Counselor provides assessment, referral, and brief counseling services to City of Houston employees, including crisis response and short-term counseling. The role conducts clinical assessments, manages cases, connects employees with treatment resources, and delivers wellness and EAP presentations. It requires a master’s degree in a social or behavioral science, three years of professional mental health and substance abuse experience, and at least one qualifying Texas license or certificate.
Skills & qualifications
Skills
Qualifications
Full job description
Applications accepted from: All Persons Interested Division: Employee Assistance Program Reporting Location: 602 Sawyer St. *Subject to Change Workdays & Hours: Monday – Friday 8:00 AM – 5 PM *Subject to change and will be on call
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS Under general supervision, provides advanced professional Employee Assistance Program (EAP) services to City of Houston employees including the assessment of the client’s primary problem(s) and refers the client to an appropriate treatment resource. Evaluates, recommends, and maintains close relationships with inpatient and outpatient counseling and treatment facilities. Responds to crisis situations as well as complicated client cases.
Key Responsibilities and Accountabilities:
- Based on assigned departments, provides assessment, referral and brief counseling that includes follow-up to customer employees for work-related concerns.
- Conducts comprehensive bio-psychosocial clinical assessments virtually and in person.
- Provides Critical Incident Response (CIR) services after a workplace incident. Provides crisis assessment and intervention services related to harm to self or others, both on the telephone and in-person at client organizations.
- Provides in-person, short-term, solution focused counseling to City of Houston employees.
- Conducts presentations and trainings at client organizations related to wellness, skill building, mental health and EAP orientations.
- Provides comprehensive case management and referrals to specialized services such as substance abuse treatment, psychiatry, and on-going psychotherapy. Determines appropriate level of care for facility referrals and follows them through successful completion. Provides assessment of internal supervisory referral clients and appropriate recommendations back to the supervisor and the Human Resources Department.
- Administers the online Substance Abuse Subtle Screening Inventory (SASSI) to customer employees as needed.
- Maintains documentation of all activities and clinical records.
- Provides linkage to external resources.
- Other duties may be assigned as needed.
- May be required to be "on call" or “onsite” during emergency situations.
- Driving to various City of Houston locations is an essential function of this position and requires a Texas Driver's License.
WORKING CONDITIONS There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. The position is physically comfortable; the individual has discretion about walking, standing, etc. EDUCATIONAL REQUIREMENTS Requires a Master’s degree in a social or behavioral science, such as Sociology, Psychology, Social Work or Counseling.
EXPERIENCE REQUIREMENTS Three years of professional mental health and substance abuse experience (EAP experience preferred).
LICENSE REQUIREMENTS Requires at least one of the following Texas licenses/certificates: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Marriage and Family Therapist (LMFT).
Preferred additional certifications: National Certified Counselor Certification (NCC), Master Addiction Counselor (MAC), or Licensed Professional Counselor (LPC), Licensed Chemical Dependency Counselor (LCDC) Aa valid Texas driver's license and in compliance with the City of Houston's policy on driving. EAP Experience is Preferred.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. SELECTION / SKILLS TESTS REQUIRED None
SAFETY IMPACT POSITION Yes If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.
SALARY INFORMATION Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
Pay Grade: 24
APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832)393-7238.
If you need special services or accommodations, call (832)393-7238 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
How this job compares
Set against the 603 open Mental Health Counselor jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$75–81K/yr
- US median$68–85K/yr260 salary ranges
This range's midpoint, $78K, is close to the US median midpoint ($78K) — in the middle half of Mental Health Counselor salary ranges across the US.
- Openings
- Olive Jobs lists 27 open Mental Health Counselor jobs in Texas and 603 across the US. 11% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN5 open
- Leidos3 open
- Harris County2 open
- Experience
- This posting asks for at least 3 years of experience; Mental Health Counselor postings that state a minimum ask for 2 years at the median (192 postings).
- Education
- This posting asks for a master's degree; 371 of the 603 open Mental Health Counselor jobs (62%) ask for a master's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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