Senior AWS Site Reliability Engineer (SRE) **

Senior AWS Site Reliability Engineer (SRE) **

Position Description

CGI is seeking a Senior AWS Site Reliability Engineer (SRE) to improve the reliability, resiliency, observability, and performance of large scale applications and infrastructure running in AWS. This is a senior, hands on engineering role focused on implementing SRE practices, infrastructure automation, observability, CI/CD, and production reliability within a complex financial services environment.

The engineer will work across a broad AWS ecosystem and use Terraform, Python or Java, Jenkins, GitLab, Splunk, SignalFx, OpenTelemetry, and related technologies to automate infrastructure and operational processes. Responsibilities include implementing and monitoring SLIs/SLOs and error budgets, strengthening application performance monitoring and distributed tracing, improving resilience and recovery capabilities, and supporting high impact production incidents and releases.

This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL

Your future duties and responsibilities

. Implement and improve SRE practices across AWS hosted enterprise applications and services.

. Define and monitor SLIs/SLOs, error budgets, alarms, availability, and reliability metrics.

. Automate infrastructure and operational processes using Python or Java.

. Develop and maintain infrastructure as code using Terraform and AWS native tooling.

. Build and enhance CI/CD pipelines using Jenkins, GitLab, and related technologies.

. Implement monitoring, APM, distributed tracing, dashboards, and alerting using Splunk, SignalFx, OpenTelemetry, and CloudWatch.

. Improve application resilience, failover readiness, recovery automation, and production stability.

. Analyze application and infrastructure performance, identify recurring reliability issues, and implement sustainable improvements.

. Troubleshoot AWS workloads, application performance, data pipelines, networking/DNS, CI/CD, and infrastructure automation issues.

. Support production incidents, releases, platform upgrades, vulnerability remediation, and controlled infrastructure changes.

. Establish performance baselines and help improve monitoring and operational readiness.

. Lead technical discussions and coordinate resolution across application, cloud, DevOps, security, performance, and production support teams

. The environment is primarily hands on SRE and cloud engineering, with significant automation, observability, resilience, and production support responsibilities.

Required qualifications to be successful in this role

. 8+ years of hands on AWS engineering experience supporting enterprise production environments.

. Experience across AWS services such as ECS, EC2, RDS, Lambda, Route 53, Step Functions, Redshift, EMR, DynamoDB, S3, and CloudWatch.

. Proven implementation of core Site Reliability Engineering (SRE) practices, including SLIs/SLOs, error budgets, monitoring, alerting, incident response, reliability, and resiliency.

. Strong Terraform / Infrastructure as Code (IaC) experience.

. Experience building and supporting CI/CD pipelines with Jenkins, GitLab, or comparable tooling.

. Strong programming and automation skills using Python or Java.

. Hands on observability experience using Splunk, SignalFx, OpenTelemetry, and CloudWatch across logs, metrics, traces, dashboards, and alerts.

. Experience with APM and distributed tracing in enterprise applications.

. Strong production troubleshooting skills across application, cloud infrastructure, performance, deployment, and reliability issues.

. Experience implementing resilience, recovery, failover, and production stability improvements.

. Ability to troubleshoot complex AWS environments, including unhealthy workloads, failed serverless workflows, database/data pipeline issues, routing/DNS problems, capacity constraints, and automation failures.

. Strong ownership, analytical troubleshooting, communication, and cross team collaboration skills.

Desired Skillset:

Nice to have: Release engineering, performance testing, LoadRunner/LRC, Blue Prism RPA, AWS SAM templates, production support, and relevant AWS certification.

Educational Requirements:

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $109,500.00 $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well being programs

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.