Software Engineer - AI Agents / Generative AI

PA - Pittsburgh (15222)

CO - Denver (80005)

OH - Strongsville

AL - Birmingham

TX - Dallas

Full time

R240298

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer - AI Agents / Generative AI within PNC's technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Strongsville, OH, Birmingham, AL, Denver, CO.

Position Summary

As a Software Engineer, you will be responsible for supporting PNC's Data & Analytics (DnA) organization by designing, developing, and deploying AI-powered applications and agentic systems that leverage large language models (LLMs), orchestration frameworks, and enterprise data platforms. You will work closely with data scientists, data engineers, and business stakeholders to translate business needs into scalable AI solutions.

In addition to development responsibilities, you will monitor production AI solutions, analyze performance and telemetry metrics, identify optimization opportunities, and implement enhancements to improve reliability, efficiency, and business outcomes.

Job Responsibilities

• Design, build, test, and deploy AI agents and GenAI-driven applications.

• Develop agentic workflows utilizing modern orchestration frameworks such as LangGraph and LangChain.

• Build integrations with internal and external systems through REST APIs and other service interfaces.

• Implement and support Model Context Protocol (MCP) based solutions and integrations.

• Develop AI-powered automation solutions for data and analytics use cases.

• Collaborate with data scientists to operationalize AI models and measure business impact.

• Monitor deployed AI agents using observability and telemetry tools to evaluate performance, reliability, and usage patterns.

• Troubleshoot, optimize, and maintain AI applications in production environments.

• Partner with data engineers and analytics teams to automate and enhance data workflows.

• Contribute to best practices for AI engineering, model governance, scalability, and software development.

Qualifications

• Hands-on experience developing applications in Python.

• Experience building or integrating AI, machine learning, Generative AI, or LLM-based solutions.

• Experience with agent orchestration frameworks such as LangGraph and/or LangChain.

• Experience developing and consuming REST APIs.

• Knowledge of Model Context Protocol (MCP) concepts and AI tool integrations.

• Experience deploying and supporting production software solutions.

• Strong problem-solving skills and ability to work in a collaborative environment.

Preferred Technical Experience

• Experience building autonomous or agentic AI systems.

• Experience with PySpark and/or data engineering pipelines.

• Familiarity with cloud-native development and AI services.

• Experience with observability, monitoring, telemetry, and operational analytics.

• Experience working in large-scale enterprise environments.

Why Join PNC

• Join a leading financial services organization where technology and innovation drive business transformation.

• Build next-generation AI and Generative AI solutions that create meaningful impact across the enterprise.

• Collaborate with data scientists, data engineers, and business leaders on high-visibility initiatives.

• Work with modern technologies including Large Language Models (LLMs), LangGraph, LangChain, MCP integrations, and enterprise-scale data platforms.

• Be part of an inclusive culture that values collaboration, respect, innovation, and professional growth.

• Contribute to a team focused on delivering scalable, reliable, and responsible AI solutions that improve customer and business outcomes.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops, tests and implements software solutions.

• Designs software solutions to address business needs.

• Writes code, tests and deploys software.

• Prepares technical and procedural documentation required for software.

• Maintains and debugs software.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Agile Methodology, Cloud Computing, Computer Programming, Debugging, Object-Oriented Programming (OOP), Programming Languages, Software Design, Software Development, Systems Architecture, Version Control

Competencies

Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $75,000.00 – $137,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/06/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.

Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.

PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page (https://careers.pnc.com/global/en/total-rewards) .

If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join! (https://flows.beamery.com/pnc/tc-signup)