Experience Strategist (Consulting / Client Facing / Hybrid)
Chicago, IL · HybridFull-time$90–103K/yrSeen todaySeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
A leading global consulting organization is seeking an Experience Strategist for its Digital Experience & Design team in Chicago. The role supports human-centered design, service design, customer experience strategy, and innovation initiatives for healthcare and life sciences organizations. It blends consulting, research, and design, with exposure to senior client stakeholders, innovation programs, healthcare transformation, and AI-enabled workflows.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
$90000 - $103000
A leading global consulting organization is seeking an Experience Strategist to join their growing Digital Experience & Design team hybrid in Chicago. This is a full-time opportunity supporting human-centered design, service design, customer experience strategy, and innovation initiatives for some of the world's most influential healthcare and life sciences organizations. The position offers exposure to research, design thinking, customer journey development, and strategic consulting engagements that create meaningful business and customer outcomes.
This role is ideal for someone who wants to blend consulting, research, and design into a single career path. The team is looking for individuals who enjoy solving ambiguous business problems, facilitating creative thinking, uncovering customer needs, and helping organizations translate insights into actionable solutions. Team members gain exposure to senior client stakeholders, innovation programs, healthcare transformation initiatives, and emerging AI-enabled workflows while developing a strong foundation in strategic consulting and experience design.
Required Skills & Experience
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1 to 3+ years of experience applying design thinking methodologies
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Experience in service design, experience design, design research, UX strategy, or related disciplines
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Strong critical thinking and problem-solving capabilities
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Experience synthesizing research findings into actionable recommendations
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Ability to create customer journeys, service blueprints, personas, and experience maps
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Excellent communication and presentation skills
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Experience collaborating across multidisciplinary teams
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Bachelor's degree in Design, Psychology, Anthropology, Human Factors, Social Sciences, or related field
Desired Skills & Experience
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Consulting, agency, or client services experience
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Healthcare, pharmaceutical, biotech, or life sciences experience
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Design research and qualitative research experience
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Workshop facilitation experience
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Ethnographic research exposure
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Foresight or futures methodology experience
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Experience leveraging AI tools in research, synthesis, strategy, or design processes
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Advanced degree preferred
What You Will Be Doing
Tech Breakdown
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35% Research & Insights
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30% Service Design & Experience Strategy
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20% Client Consulting & Presentation Development
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15% Workshop Facilitation & Innovation Activities
Daily Responsibilities
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75% Hands On
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0% Management Duties
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25% Team Collaboration
The Offer
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Sign on bonus
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Bonus eligible
You will receive the following benefits:
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Medical, Dental, and Vision Insurance
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Vacation Time
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Retirement Savings Program
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Paid Holidays
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Professional Development Opportunities
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Performance Bonus Program
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Employee Assistance Programs
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
How this job compares
Set against the 9,426 open Consultant jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$90–103K/yr
- Illinois median$103–202K/yr255 salary ranges
- US median$99–207K/yr8,315 salary ranges
This range's midpoint, $97K, is 40% below the Illinois median midpoint ($160K) — in the lowest quarter of Consultant salary ranges in Illinois.
- Openings
- Olive Jobs lists 294 open Consultant jobs in Illinois and 9,426 across the US. 3% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 1 year of experience — less than three in four Consultant postings that state a minimum ask for (median 5 years, across 8,536 postings).
- Education
- This posting asks for a bachelor's degree; 6,573 of the 9,426 open Consultant jobs (70%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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