Quality Manager

Description

The Quality Manager coordinates the activities required to implement and maintain the Mistras Quality Assurance Program. The Quality Manager provides quality training and utilizes quality and continuous improvement tools to assure the effectiveness of the quality assurance program by way of internal and external audits, customer complaints, corrective actions, etc. The candidate must be able to work as a team member in the continuous improvement of production processes and procedures, work with customers to define and document their requirements.

MAJOR RESPONSIBILITIES/ACTIVITIES:

• Implement, maintain and enhance the Quality Assurance Program.

• Manage the Nonconforming Material process and perform data analysis.

• Manage the Corrective and Preventive Action process and perform data analysis.

• Review contracts, purchase orders, job travelers and work instructions.

• Answer customer questions, provide records, records, document customer feedback.

• Manage the approval of suppliers, procurement of quality items and services.

• Manage the personnel qualification and certification process, maintaining records, working with NDT Level III certifiers.

• Contribute to the implementation of new procedures within the company.

• Ensure changes to the Quality Assurance Program are documented by either revising the affected documents or reviewing the revised documents.

MINIMUM REQUIREMENTS:

• Quality related experience with a strong exposure to NDT

• Superior written and verbal communication skills

• Proficiency in Microsoft Office applications

• Group facilitation skills

• The ability to solve problems

• Ability to work with minimal supervision

• The successful candidate must be able to deal with diverse work groups and work overtime as needed.

ESSENTIAL PHYSICAL FUNCTIONS:

• Frequent lifting up to 30 lbs.

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled:

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.