Program Analyst

Summary

This position is located in the DEA, San Antonio Field Division. This position(s) primary purpose is to serve as an expert advisor to the Special Agent in Charge (SAC) on operations program and policy for the San Antonio Division.

Duties

As a your typical work assignments may include: Performing a wide variety of analysis and evaluation functions, such as cost-benefit analysis, return on investment analysis, program effectiveness and efficiency analysis, productivity or workload analysis, and performance analysis, among others. Supporting leadership on sensitive, high-level tasks, such as annual performance evaluations, Division selections of senior Special Agents, and coordination with Headquarters to fill critical vacancies within the Division. Acting as a lead for justifying and coordinating resources in support of Division initiatives. Influencing policy changes that typically involve long-range, highly complex, and often politically sensitive topics. Qualifications

For more information on eligibility requirements see: DEA Employment Eligibility Applicants must meet the required qualification requirements described below by the closing date of the announcement. Applicants applying for the GS-14 must meet the following requirement: Have at least one full year of specialized experience that is at least equivalent to work performed at the GS-13 grade level. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying experience must demonstrate the following and your experience includes performing ALL of the tasks listed as part of your regular duties: 1) Evaluating programs and recommending improvements to operations and/or procedures; 2) Developing plans and strategies to improve program effectiveness; 3) Analyzing staffing needs and resource allocations to improve operational efficiency 4) Providing advice and recommendations to management on program matters; 5) Leading projects and improving processes to meet organizational needs. Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook. Time-In-Grade Requirement: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.

Education

Education requirements do not apply to this vacancy announcement. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13088553 The assessment questionnaire includes four short, free-response essay questions which provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question in 200-words or less. You will be asked to certify that you are using your own words and have not used a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. All qualified Non-Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement. Other Information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If an applicant is currently, or has been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, applicants must disclose this information to the Human Resources Office listed in this announcement. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions. Relocation Incentives may be considered and approved under conditions specified provided the agency has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available. If eligible, telework and/or remote work agreements may be permitted with supervisory approval.