Senior Mission Support Specialist

Summary

This position is located in the Drug Enforcement Administration (DEA), Houston Field Division with the official duty station located in San Antonio, Texas. This position's primary purpose is to support the Field Division General Service Unit (GSU) Chief, providing overall planning and administration of programs, oversight and leadership to GSU in support of Division leadership.

Duties

As a Senior Mission Support Specialist, your typical work assignments may include: Performing administrative support services, to include Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, etc. Performing human resources liaison services, such as creating and submitting various personnel actions to Human Resources Office through the applicable DEA systems(s) and/or DEA HQ POCs. Managing division fleet services, including vehicles timely maintenance, service, repairs, supplement equipment, and documentation. Managing and executing projects related to the Division's personal property management, logistics, and inspections and internal controls functions. Managing and executing projects related to the division Task Force Officer (TFO) program. Qualifications

For more information on eligibility requirements see: DEA Employment Eligibility Applicants applying for the GS-12 must meet the following requirement: A. Have at least one full year of specialized experience that is at least equivalent to work performed at the GS-11 grade level: Qualifying experience must demonstrate the following, and your experience includes performing ALL of the tasks listed as part of your regular duties: 1) Providing guidance to supervisors, customers, and/or team members on administrative and/or management matters such as policies, procedures and regulations that impact business operations; 2) Managing day-to-day operations to support program or mission requirements; and, 3) Assisting in managing the business operations support activities and functions of an office or program and related to at least three of the following programs: Administrative Support Services, Human Resources Liaison, Fleet, Personal Property (accountable and non-accountable), Inspections and Internal Controls, Logistics, Task Force Officer (TFO) Management, Supply Management, and Records Management. Applicants applying for the GS-13 must meet the following requirement: A. Have at least one full year of specialized experience that is at least equivalent to work performed at the GS-12 grade level: Qualifying experience must demonstrate the following, and your experience includes performing ALL of the tasks listed as part of your regular duties:1) Advising supervisors, customers, and/or team members on administrative and/or management matters such as policies, procedures and regulations that impact business operations; 2) Executing priorities and business operations in order to meet short and long range deadlines; 3) Managing day-to-day operations to support program or mission requirements; and, 4) Managing the business operations support activities and functions related to an office or program related to at least five of the following programs: Administrative Support Services, Human Resources Liaison, Fleet, Personal Property (accountable and non-accountable), Inspections and Internal Controls, Logistics, Task Force Officer (TFO) Management, Supply Management, and Records Management. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook. Time-In-Grade Requirement: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.

Education

Education requirements do not apply to this vacancy announcement. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13088047 The assessment questionnaire includes four short, free-response essay questions which provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question in 200-words or less. You will be asked to certify that you are using your own words and have not used a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. All qualified Non-Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement. Other Information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions. Recruitment and/or Relocation Incentives may be considered and approved under conditions specified provided the agency has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period OR 1-year or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. If eligible, telework and/or remote work agreements may be permitted with supervisory approval.