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Test Proctor

Part-time

PSI Services

Raleigh, NCPart-time$15.3/hrSeen 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$15.3/hr
Location
Raleigh, NC
Schedule
Part-time
Work Authorization
US work authorization required

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Job overview

The Test Center Administrator maintains exam integrity and provides a smooth, professional experience for test takers. The role includes welcoming candidates, verifying identification, securing and supervising exams, preparing workstations, and supporting accessibility needs. It is an entry-level position with training provided. The schedule is part-time, with shifts on Tuesday, Wednesday, Thursday, and select Saturdays.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCommunicationAttention to DetailCalm Under PressureHandling Sensitive SituationsBasic Computer SkillsMicrosoft OfficeStanding and WalkingExam SecurityComplianceExam ProctoringID VerificationWorkstation SetupTechnical TroubleshootingAccessibility Support

Qualifications

High School Diploma or EquivalentUS Citizenship

Full job description

Description

Title: Test Center Administrator (TCA)

Location: 5711 Six Forks Road, Suite 208, Raleigh NC 27609

Wage: $15.30/hour

Hours: Part Time

Schedule: Tuesday & Thursday pm, Wednesday 4pm - 9pm, 2nd and 4th Saturday 8a - 3pm

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

Welcome test takers and explain testing procedures clearly.

Verify IDs and maintain strict exam security protocols.

Set up workstations and troubleshoot technical issues with internal teams.

Supervise exams and ensure compliance with PSI policies.

Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).

Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.

Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

High school diploma or equivalent.

US citizenship is required.

Customer service experience preferred (training provided).

Strong communication skills and attention to detail.

Ability to remain calm under pressure and handle sensitive situations.

Basic computer skills; Microsoft Office experience is a plus.

Physical ability to stand/walk for up to 40% of your shift.

Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!

#CB

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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