
Office System Asstant - Radiology (UPMC Presbyterian)
Pittsburgh, PAFull-timeSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
UPMC is hiring a full-time Office System Assistant to support the Radiology Support Department at UPMC Presbyterian. The role provides front desk leadership and operational support, including patient check-in, exam coordination, scheduling, and phone coverage. The schedule is Monday through Friday across listed shifts, with Saturday coverage on a rotational basis every six weeks. Medical office experience is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Full-Time Office System Assistant - Radiology Support (UPMC Presbyterian) We are now hiring for a Full-Time Office System Assistant to support the Radiology Support Department at UPMC Presbyterian. This role provides front desk leadership and operational support, ensuring timely patient check‑in, efficient workflow, and an exceptional patient experience. Schedule: Monday-Friday, between the hours of 6am - 2:30pm, 6:30am-3pm, and 8:30am - 5pm. Saturday 6:30 AM-3:00 PM. Rotational basis, every 6 weeks. Responsibilities:
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Lead and support front desk operations; ensure efficient workflow and issue resolution
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Accurately check in patients, verify demographics/billing, and coordinate radiology exams
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Schedule inpatient, outpatient, and add‑on exams per departmental guidelines
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Answer multi‑line phones professionally; route calls and obtain missing provider orders
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Maintain documentation accuracy, confidentiality, and HIPAA/UPMC compliance
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Deliver excellent customer service, including service recovery and complaint resolution
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Communicate effectively with the healthcare team, support training and teamwork
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Demonstrate flexibility, sound judgment, and adaptability in a fast‑paced environment
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High school diploma or equivalent
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1 year of experience (medical office preferred)
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Knowledge of medical terminology, ICD-9 coding, and radiology preferred
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Proficient in computer use, including Microsoft Word and Excel
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Strong customer service skillsLicensure, Certifications, and Clearances:
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Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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