Systems & Network Administrator, Flagstaff

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7366013 (Created [1-13-2023], 3-23-2023 APPROVED), REVISED 11-22-2024, REVISED 2-03-2025 NORTHERN ARIZONA COUNCIL OF GOVERNMENTS\ (NACOG) SYSTEMS AND NETWORK ADMINSTRATOR Department: Informa on Technology Pay Grade: G17 FLSA Status: Exempt Reports to: Informa on Technology Director POSITION SUMMARY:\ Working under administra ve supervision and with high technical difficulty, this provides support for\ implementa on, troubleshoo ng and maintenance of centralized and distributed IT systems; maintains and\ supports IT system infrastructure and any processes related to these systems; provides problem\ iden fica on, diagnosis, and resolu on of end user client problems; provides support for the escala on\ from distributed staff and communica on of status to management and distributed staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Provides daily maintenance and administra on of Microso Ac ve Directory, LDAP, DHCP, DNS,\ SMTP, SNMP, MS 0365, and system administra on of enterprise Financial and Record storage\ applica ons systems to ensure con nued, improved, and standardized opera ons of network\ systems ? Completes projects and daily ac vi es regarding network architecture, Windows Server\ installa on and updates, Firewall/VPN, VLAN and Infrastructure Security Systems to meet\ regulatory requirements, and protect against ransomware and data breaches ? Provides effec ve provisioning, installa on, configura on, opera on, and maintenance of\ diverse infrastructure across mul ple geographical loca ons to ensure con nued and improved\ opera ons of network systems and configura on protocols ? Track and document system design, requirements, implementa on, and configura on of all\ Agencys systems, networks, and applica ons to ensure roadmap for upda ng system needs ? Administer and maintain Window servers, Tabletop and Rack mounted server hardware\ including Windows Virtual Machines to ensure con nuing opera on of enterprise servers and\ end user u liza on of equipment to its full capacity ? Provide help desk support and troubleshoo ng regarding personal computer, core network and\ server systems, and VOIP phone system to improve end user experience, provide training\ opportuni es, be er understand technology limita ons or challenges, and improve technology ? Research and interpret relevant regula ons, guidelines, and standards rela ng to know best IT\ prac ces to minimize risk and legal exposure, keep up to date with industry standards, and\ ensure con nued efficient opera ons (Created [1-13-2023], 3-23-2023 APPROVED), REVISED 11-22-2024, REVISED 2-03-2025 SYSTEMS AND NETWORK ADMINSTRATOR ? Develop and maintain robust asset management / inventory system, backup / restora on policy\ and procedures, and disaster recovery plan to ensure compliance with General Liability\ insurance and regulatory requirements, and ensure recovery capabili es to return to business\ opera ons in the event of an incident or disaster ? Communicates wri en and verbally with all end users, stakeholders, vendors, and management\ to ensure an effec ve communica on loop and customer service. Other related du es as assigned. EDUCATION AND/OR EXPERIENCE:\ Bachelors Degree from an accredited college or university in Business Management, or Computer\ Informa on Systems or other related field of study; and 2 years experience in a systems or network\ administra on role; OR an equivalent combina on of educa on, training, and experience which\ demonstrates the ability to perform the du es of the posi on. CONDITIONS OF EMPLOYMENT: ? Criminal Background Check Fingerprint Clearance Card, Level I Motor Vehicle Report (annually) CERTIFICATES & LICENSES: ? CompTIA A+ or Network + Cer fica on or Microso Cer f ca on Above cer fica on(s) to be obtained within 1 year of hire\ \ TECHNICAL COMPETENCIES: ? Network System Configura on, Opera on, and Maintenance VOIP, LAN and WAN Microso technologies (Windows, 0365, Teams, OneDrive, Ac ve Directory) Trouble Shoo ng/Problem Solving Microso server hardware and so ware maintenance Firewall management policies GENERAL COMPETENCIES: ? Communica on (oral and wri en) Design and Presenta on Research and Interpreta on Conceptual Thinking Data Gathering and Analysis Organiza onal Awareness (Created [1-13-2023], 3-23-2023 APPROVED), REVISED 11-22-2024, REVISED 2-03-2025 SYSTEMS AND NETWORK ADMINSTRATOR TRAVEL REQUIRED: XX < 5% ? < 25% ? < 50% ? < 75% ? 100% PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:\ Physical Ac vity: Frequent si ng, talking, listening, balancing, stooping, crouching, reaching, standing,\ walking, li ing, finger use, grasping, feeling, and repe ve mo on. Occasional kneeling, crawling,